Administrative Coordinator - Utility Operations

Utility Operations Assistant (Maui)

Bishop and Company is looking for a Joint Use Aide as the primary support to Maui Joint Use Coordinator; who will support other island operations as needed.

Location:

Kahului, Maui (On-site position).

Employment Type: Full-Time (40 hours/week) with overtime as needed.
Pay Rate: $20.00/hr, paid weekly.

Work Schedule: Monday through Friday, 7:00 AM – 3:30 PM, with flexibility as business needs require (e.g., 7:30 AM – 4:00 PM). Occasional overtime may be required.

The Joint Use Aide provides administrative and operational support to the Joint Use Coordinator and assists with Joint Use activities across other Hawaiian Islands as needed. This role is responsible for processing pole attachment applications, maintaining utility pole records, conducting research, managing data within company systems, and supporting communications with internal and external stakeholders. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of meeting critical deadlines in a fast-paced environment.

• Receive, review, and process pole attachment applications.
• Enter and maintain application and attachment data within the company’s pole attachment database.
• Prepare acknowledgment letters and related correspondence for communication carriers and other stakeholders.
• Maintain utility pole records and documentation in both electronic and manual filing systems.
• Conduct pole ownership and attachment research to support Joint Use activities.
• Provide joint pole and attacher information to internal departments, communication carriers, contractors, and other external stakeholders.
• Support data accuracy, record retention, and document management processes.
• Respond to inquiries and provide exceptional customer service to internal and external customers.
• Assist the Maui Joint Use Coordinator with day-to-day administrative and operational tasks.
• Support Joint Use operations on neighboring islands as needed.
• Perform additional related duties as assigned.

• Proficiency with Microsoft Office applications, including:
  Outlook, Word, Excel, Access.
• Experience working with databases and electronic record management systems preferred.
• Strong computer and data-entry skills.

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Demonstrated critical thinking and problem-solving skills.
• Highly organized with strong attention to detail.
• Self-motivated, dependable, and results-oriented.
• Ability to prioritize tasks and meet critical deadlines.
• Ability to work independently and as part of a team.

• Previous administrative, utility, telecommunications, records management, or data processing experience.
• Experience working with utility pole attachment programs, infrastructure records, or permitting processes.
• Familiarity with document control and records management practices.