BTO Program Specialist

This posting is for the State of Hawaii, Department of Accounting and General Services, Business Transformation Office.

The position is located on the Island of Oahu.

Salary:
Commensurate with experience and education.

If you have any questions regarding this non-civil service exempt position, please

contact Business Transformation Office

The State Recruiting Office will refer all inquiries regarding this exempt position to the Department of Accounting and General Services, Business Transformation Office.

The position is in the newly created Business Transformation Office (BTO), which guides, directs and manages business transformation initiatives that are critical to the modernization of business processes, such as the Enterprise Financial System (EFS) project that will replace the existing decade-old-mainframe financial management system, FAMIS, with an updated system to manage accounts payable, budget and finance, travel and expenses, and fixed assets.

By leveraging the latest technology and best practices, the modernization of financial management capabilities will serve the departments, agencies and elected officials, by providing them with accurate financial information in a timely manner to make informed decisions for the State.

The position will support the BTO initiatives and activities. The position will provide project management, organizational change management, administrative, and managerial support directly to the Business Transformation Project Director (Project Director), the Deputy Business Transformation Project Director (Deputy Project Director), and the program as a whole, spanning the course of multi-year and multi-faceted modernization projects. This position will develop and manage BTO’s knowledge base spanning the Functional Section, the Technical Section, and the Organizational Change Section, to assist in the transitional phases of the modernizations as the systems are developed, implemented, then thoughtfully transitioned to the end-user-owner.

• Support the State’s multi-year modernization initiatives by coordinating project activities, developing plans, and helping ensure projects move forward on schedule.
• Develop and implement communication plans—including messaging, materials, stakeholder updates, and public-facing content—to support the Business Transformation Office’s (BTO) efforts.
• Maintain timely, consistent communications with internal and external partners, including BTO leadership, DAGS, the Governor’s Office, state agencies, vendors/consultants, and constituents.
• Draft, interpret, and maintain BTO policies, procedures, contracts, purchase orders, and budget documentation; ensure compliance with budget and procurement requirements.
• Manage onboarding, required trainings, and personnel-related administrative processes for BTO staff.
• Develop and oversee content for events, briefings, announcements, and presentations; coordinate timing with internal teams and external partners.
• Track, analyze, and report on program metrics, milestones, deliverables, budgets, and service levels to support leadership decision-making.
• Coordinate meetings, workshops, trainings, and cross-agency activities to ensure smooth execution and consistent messaging.
• Provide high-level support to the Project Director, Deputy Project Director, and Functional, Technical and Organizational Change Sections to help achieve program targets.

• Strong skills in project planning, coordination, and execution, with the ability to move complex initiatives forward and support multiple work streams simultaneously.
• Excellent communication and writing abilities, including preparing correspondence, presentations, policy documents, and stakeholder communications.
• The ability to build effective, collaborative working relationships with diverse internal and external stakeholders across state agencies and vendor teams.
• Strong organizational and analytical skills, including managing budgets, tracking performance metrics, reviewing policies, and ensuring accuracy in all work products.
• Comfort working independently, exercising sound…