Receptionist, Customer Service​/HelpDesk

Job Summary

The Receptionist at Jim Falk Automotive Group acts as the first point of contact with customers, greeting them in a friendly and professional manner and providing excellent customer service. The Receptionist will answer questions, book appointments and take messages for the technicians and sales staff.

The Receptionist position at Jim Falk Automotive Group is a Full Time, hourly position offering a competitive rate of $18 per hour. In addition to this wage, the Jim Falk Automotive Group offers competitive benefits including medical, dental and vision insurance, 401k plans, vacation time, and other optional benefits.

• Greeting customers in a friendly and professional manner
• Answering customer inquiries and providing customer service
• Understanding customer needs in order to properly route calls
• Taking messages and organizing them
• Booking appointments for customers
• Following up with customers on their appointments
• Other customer service related tasks as needed

• High school diploma or equivalent
• Excellent customer service skills
• Ability to work independently and follow instructions
• Good oral, written and interpersonal communication skills
• Excellent problem-solving skills
• Ability to type quickly and efficiently

Jim Falk Automotive Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.