Night Audit (Casual

Position: Night Audit (Casual)
## Night Audit (Casual)
Apply locations:
Koʻa Kea Resort on Poipu Beach – Kauai, HItime type:
Part time posted on:
Posted Yesterday job requisition :
JR100403
** Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

We are focused on long-term value creation and sustainable growth.
**** Our Guiding Principles:
**** Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
** Company

Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description WHAT YOU WILL ACCOMPLISH  
• Maintain warm, hospitable guest relations in all guest contact.  
• Responding to individual guest needs as they occur.  
• Verify daily total revenues utilizing the POS system  
• Provide daily reports to the management staff.  
• Assist guests with check-in and check out processes (verifying registration, address and credit information, balancing bank, posting charges, assign rooms).

• Issue room key and escort guest when possible, or provide instructions to Bell person, or directly to guest.  
• Date-stamp, sort, and rack incoming mail and messages.  
• Transmit and receive messages using all communication avenues.  
• Coordinates all guest requests and informs guests of hotel services, features, room amenities, shopping, dining, entertainment, and travel directions.  
• Confirm dining reservations and coordinate activities for guests.  
• Maintain accurate record of room availability and rate.  
• Compute bills, collect payment, and make change for guests.  
• Make, confirm, and cancel reservations via all communication avenues.

• Post charges such as room, food, liquor, activity, spa, or telephone to guest bill.  
• Make reservations, transportation, or entertainment reservations for guests.  
• Sell items from the retail shop to guests.  
• Coordinate room status with housekeeping department.  
• Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.  
• Thoroughly completes projects and assignments professionally with care.  
• Report all items in need of repair to supervisor and maintain equipment used in work.  
• Protect guest safety and well-being.  
• Adjusts to high pressure conditions and is open to change.  
• Assumes responsibility for personal growth and development.  
• Conducts him/her self (acts and dresses) professionally at all times; sets standards for all.  
• Expresses ideas and conveys information clearly, effectively, and professionally.  
• Works to resolve disagreements and is respectful of peers and co-workers.  
• Scrupulously follows all Ko’a Kea Hotel & Resort policies and procedures WHAT YOU WILL BRING  
• Knowledge of the English language to effectively communicate with guests, associates, and vendors.  
• Knowledge of all hotel departments and functions.  
• Good mathematical and basic computer skills.  
• Ability to accurately use various Microsoft Office and PMS software.  
• Ability to actively listen to others.  
• Ability to learn quickly and work in fast paced position with constant guest interaction.  
• Ability to multi-task.  
• Ability to lift, push and pull a minimum of 20 pounds.  
• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such…