Program Manager; Applied Behavioral Analysis - ABA Program
Listed on 2026-09-23
-
Management
Healthcare Management -
Healthcare
Healthcare Management
Job Description
Job Description
ABA (Applied Behavioral Analysis) Program Manager
Job Type
:
Full-Time (On-SIte)
Pay Type: Exempt
Location: Hawaii Behavioral Health Office & Clinic - 1330 Ala Moana Blvd. Suite
1. Honolulu, HI 96814
Position Summary:
Hawaii Behavioral Health is looking for an experienced, passionate Program Manager to lead a Clinical Team. The qualified Program Manager will be responsible for building and growing HBH’s ABA services platform across the State of Hawaii, while managing a team of clinical professionals. The Program Manager plays a critical leadership role, responsible for the seamless day-to-day operations of the ABA Department.
This role provides strategic and operational leadership to ensure sustainable growth, high-quality service delivery, regulatory compliance, and exceptional outcomes for clients and families. This includes effective quality assurance and compliance, building and retaining a high-quality staff, referral development, stakeholder satisfaction, process management, and ensuring a responsive and client-centered experience throughout the care journey. The Program Manager will use data-driven decision making, performance metrics, and continuous improvement practices to optimize program effectiveness, workforce performance, and service accessibility.
This position is ideal for a dynamic and self-motivated leader who thrives in a fast-paced, mission-driven environment.
Responsibilities:- Oversee day-to-day operations and overall performance of the ABA Program.
- Support program growth, financial viability, and performance improvement initiatives.
- Develop and maintain ABA program operations, documentation standards, policies, and procedures.
- Monitor service recommendations, contract utilization, compliance requirements, and quality standards.
- Identify opportunities for program growth, service expansion, and community partnerships.
- Collaborate with the administrative team on financial objectives, KPIs, and quarterly goals.
- Assist with recruiting, developing, training, and retaining high-quality ABA staff.
- Monitor staffing coverage, scheduling, and staff utilization to support efficient service delivery.
- Structure and oversee training for RBTs, BCBAs, and ABA Program Coordinators.
- Conduct performance reviews and support ongoing professional development.
- Monitor clinical quality, documentation standards, client outcomes, and payer/BACB compliance.
- Implement quality improvement initiatives based on program data and operational needs.
- Collaborate with clients, families, referral sources, community partners, and internal teams to support effective care coordination.
- Maintain timely service delivery and address barriers to care.
- Provide administrative support for individual and group supervision of HBH staff working with the Department of Education and private insurance as needed.
- Bachelor’s degree from an accredited university or equivalent combination of education and relevant experience.
- 3+ years of progressive leadership, management, or program operations experience in healthcare, behavioral health, ABA, education, or related human services.
- Experience leading teams, managing operations, and supporting service delivery in a complex program environment.
- Strong organizational, communication, problem-solving, and relationship-building skills.
- Ability to develop and improve operational processes, analyze data, and implement quality improvement initiatives.
- Proficiency with Microsoft Office Suite and general technology platforms.
- Ability to collaborate effectively with clinical teams, administrative leaders, families, community partners, and external stakeholders.
Experience managing ABA services or behavioral health programs.
- Knowledge of ABA service delivery, clinical documentation, insurance requirements, and regulatory compliance.
- Experience with ABA technology platforms such as Central Reach.
- Experience with workforce planning, recruitment, retention, staff development, and performance management.
- Experience with payer relationships, Department of Education partnerships, community-based services, or quality improvement initiatives.
- BCBA certification or clinical background in ABA, behavioral health, education, or a related field (if applicabl
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).