Drop Installer

Essential Functions

• Installing and configuring various cable systems, including internet, television, and phone services.
• Placing aerial and underground cable to connect customer premises.
• Installing enclosures (pedestals, handholes), vaults, and other infrastructure components.
• Marking/labeling facilities toidentifyand trace wiring.
• Assisting with or performing fiber optic splicing and repairs.
• Performing general construction labor, potentially including transporting equipment, installing cables using trenching, plowing, or boring techniques.
• Conducting signal testing and troubleshooting to ensureoptimalservice performance.
• Maintaining tools and equipment, ensuring they are organized and in good working conditions.
• Completing all necessary paperwork and documenting work performed.
• Provide assistance toDrop Installers II & IIIwhen necessary.
• Following all safety guidelines, company protocols, and industry standards (e.g., OSHA, NESC).
• Providing excellent customer service, including explaining services, answering questions, and providing equipment instructions.
• Other duties as assigned.
• Technical Aptitude:
  Basic understanding of telecommunication products and services, including fiber optics and/or copper facilities. Familiarity with tools and equipment used in cable installation (e.g., fiber optic splicers, cleavers, strippers, trenching equipment). Ability to troubleshoot and diagnose issues.
• Safety Awareness:
  Adherence to safety protocols and procedures, including OSHA guidelines and working in hazardous conditions (heights, confined spaces, inclement weather).
• Physical Stamina & Dexterity:
  Ability to perform physically demanding tasks, such as climbing ladders, lifting heavy objects (up to 50-80lbs.), digging, kneeling, and working in tight or uncomfortable spaces (attics, crawl spaces).
• Customer Service
  
  Skills:
  
  Effective communication, patience, professionalism, and the ability to build rapport with clients.
• Problem-Solving
  
  Skills:
  
  Identifying the root cause of problems and implementing efficient solutions.
• Organizational
  
  Skills:
  
  Ability to manage tasks, appointments, and materials efficiently.
• Dependability:
  Reliability and accountability in meeting deadlines and completing tasks.
• Learning Agility:
  Willingness to learn and adapt tonew technologies and processes.
• Ability to work on-call, weekend, and holidays.

• High school diploma or equivalent.
• 0 to6monthsof experience in the field or related area.
• Valid driver’s license.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

• Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.
• Position may be subject to a variety of physical conditions – proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Position may be subject to atmospheric conditions – fumes, odors, dusts, mist,gasesor poor ventilation.
• Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: must be able to hear audible safety alarms.
• Visual Acuity: must be adequate to perform the above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Excellent salary and benefits package to include paid time off, paid holidays,…