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Student Services Specialist; Confidential Advocate

Job in Kahului, Maui County, Hawaii, 96732, USA
Listing for: University of Hawaii
Full Time, Seasonal/Temporary, Apprenticeship/Internship position
Listed on 2026-06-05
Job specializations:
  • Social Work
    Psychology, Youth Development
  • Education / Teaching
    Psychology, Youth Development
Job Description & How to Apply Below
Position: Student Services Specialist (Confidential Advocate, 0097511T)
Salary: See Position Description
Location : UH Maui College, Maui County, HI
Job Type: Full-Time Permanent
Job Number:
Department: University of Hawai'i Maui College
Opening Date: 06/02/2026
Closing Date: 6/16/2026 11:59 PM Hawaii
Position Number:: 0097511T
Description
Title:
Student Services Specialist (Confidential Advocate)


Position Number: 0097511T

Hiring Unit:
Student Affairs - Counseling Department


Location:
Kahului, Maui


Date Posted:
June 02, 2026


Closing Date:
June 16, 2026


Band: B

Salary: salary schedules and placement information

Full Time/Part Time:
Full-time


Month: 11-month

Temporary/Permanent:
Temporary


Other Conditions:

Possibility to convert this position from a temporary to a permanent position

This is NOT a remote position - the job requires in-person work.

Duties and Responsibilities

(
** Denotes Essential Functions)


Advocacy & Direct Support
  • **Provides confidential advising and advocacy to students, faculty, and staff reporting incidents of sex discrimination or gender-based violence.
  • **Serves as a primary intake point and first line of support for individuals in crisis, conducting assessments, clarifying needs, and facilitating connections to the most appropriate campus and community services.
  • **Offers education and advocacy regarding discrimination policies, grievance processes, supportive measures, safe zones, and related resources.
  • **Enhances safety through risk assessments, safety planning, and implementation of supportive measures, using best-practice tools.
  • **Supports reporting parties through informal and formal University processes, including document preparation, hearings, and serving as a process advisor when appointed.
  • **Facilitates informal resolution and alternative dispute resolution processes when appropriate.
  • **Maintains confidentiality in compliance with HRS § 304A-120 (2016), Title IX, the Clery Act, Violence Against Women Act (VAWA), and Hawai?i Rules of Evidence 505.5 (including the required 35-hour training).
Prevention & Education
  • **Develops and delivers culturally appropriate prevention, wellness, and educational programming in collaboration with the Title IX Coordinator and campus units.
  • **Provides workshops, trainings, outreach, and campus-wide initiatives to promote mental health, wellness, inclusion, and violence prevention.
  • **Creates and disseminates educational content (e.g., websites, social media) on advocacy services, policies, and resources.
  • **Evaluates the impact of educational efforts on campus climate, identifying trends, implicit/explicit bias, and systemic issues to recommend improvements.
Process & Compliance
  • **Documents case-related information, referrals, and follow-ups in a manner that protects privacy.
  • **Collects, maintains, and reports aggregate service-related data to fulfill University reporting requirements.
  • **Ensures the University's compliance with state and federal laws related to discrimination, harassment, and violence prevention.
Collaboration & Campus Engagement
  • **Participates in Behavior Intervention Team (BIT), Community Assessment, Response & Education (CARE) team, Prevention, Awareness, Understanding (PAU) Violence Coalition, and other committees or task forces to strengthen campus well-being and safety.
  • **Builds capacity across campus to recognize and respond to wellness issues, providing appropriate referrals and follow-up.
  • **Collaborates with students, faculty, staff, and community partners to develop culturally responsive practices and improve institutional response to misconduct and violence.
  • **Supports campus climate by engaging in outreach, professional development, and leadership opportunities aligned with the University's strategic plan and mission.
  • **Keeps abreast of current literature, professional best practices, and relevant associations.
  • Provides evening or weekend support as needed.
  • Performs other duties as assigned.
Minimum Qualifications:

Education and Professional Work Experience
  • Possession of a baccalaureate degree in Counseling, Social Work, Gender Studies, Social Sciences or related field and three (3) year(s) of progressively responsible professional experience with responsibilities for providing Direct Advocacy and/or Crisis Counseling related to discrimination, sexual misconduct, and gender-based violence, including but not limited to sexual assault, harassment, stalking, and domestic or dating violence; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
Knowledge, Skills, and Abilities
  • Considerable working knowledge of principles, practices, and techniques in the area of delivering Crisis and/or advocacy services for victims of sex discrimination and gender-based violence, including domestic or dating violence, stalking, sexual assault, and harassment, as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles, and methodologies.
  • Considerable working knowledge and understanding of applicable…
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