Client Experience Associate
Listed on 2026-07-12
-
Customer Service/HelpDesk
Client Relationship Manager, HelpDesk/Support, Office Administrator/ Coordinator, Customer Service Rep
Company
:
Transamerica
Recruiting Partner: Kenswick
Job Type: Full-Time, Salaried
Location: Remote or Hybrid (based on candidate location and proximity to a Transamerica office)
Kenswick is recruiting on behalf of Transamerica, a nationally recognized insurance and retirement services organization, for a Client Experience Associate role designed for recent graduates who enjoy working with people, problem-solving, and building long-term professional skills.
This is a great fit if you want a stable, salaried role where you work directly with clients, learn how a large financial services organization operates, and grow into future opportunities across operations, account management, or leadership.
What You’ll Do- Support clients by answering questions related to policies, accounts, and services
- Act as a reliable point of contact, helping guide clients through processes and next steps
- Partner with internal teams to resolve requests efficiently and accurately
- Document interactions and updates using internal systems
- Build strong communication and organizational skills in a professional, structured environment
- Bachelor’s degree completed or in progress (all majors considered)
- Strong communication skills and a people-first mindset
- Comfortable learning new systems and processes
- Organized, dependable, and detail-oriented
- Interest in client services, operations, or business careers
- No prior insurance experience is required. Training is provided.
- Full benefits package (medical, dental, vision, PTO, holidays)
- Paid training and onboarding
- Clear career paths within a large, well-established organization
- Exposure to client services, operations, and cross-functional teams
- This role is ideal for students or recent graduates interested in:
- Client experience or customer success
- Business operations
- Account or service coordination
- Corporate roles within insurance or financial services
Kenswick is a recruiting and talent solutions firm that partners with leading organizations to connect early-career talent with long-term career opportunities. We manage the hiring process while representing our client’s roles accurately and transparently.
Kenswick is recruiting on behalf of Transamerica for this position.
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