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Guest Experience Supervisor: Lead Service & Satisfaction
Job in
Kailua, Honolulu County, Hawaii, 96734, USA
Listed on 2026-07-18
Listing for:
TONY HAWAII KONA LLC
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
TONY HAWAII KONA LLC is seeking a Guest Service Associate to support administrative duties, answer inbound calls across sales, service, parts, and body shop, and improve the guest experience. You will assist with training, scheduling, and production monitoring, while coordinating with service drive and management on opportunities.
The role emphasizes strong phone and customer service abilities, with an expectation to greet guests, recall campaigns, and reschedule appointments.
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