Attendant​/Ambassador - Hawaii, Kailua-Kona,

Overview

Job Title: Cashier/Attendant

Department: Operations
Reports To: Area Supervisor / Operations Manager / Facilities Manager
FLSA Status: Non-Exempt
Work Schedule: Required to work during normal business hours with occasional extended hours as needed.
Work Location: In-person at assigned facility

The Cashier/Attendant is responsible for all aspects of cashiering operations, including recording, handling, and depositing money from parking-related transactions. This role supports smooth customer interactions, site cleanliness, and accurate revenue processing in accordance with company policies and procedures.

• Customer Relations & Service: Provide courteous and professional interactions with customers, vendors, coworkers, and managers; treat others with respect at all times.
• Cash Handling & Transaction Processing: Collect, record, and deposit cash, credit, and other parking-related transactions according to company guidelines; complete and submit shift paperwork including vehicle entry/exit logs where applicable.
• Incident & Maintenance Reporting: Immediately report damages or claims, complete incident reports, and escalate maintenance concerns to the supervisor; alert the supervisor to unusual facility conditions.
• Site Cleanliness & Appearance: Maintain a clean booth or station; ensure signage is clean and functional; wear the uniform and display the identification badge as required.
• Operations & Compliance: Maintain regular attendance with overtime as needed; remain visible to tenants and guests during shifts; dispatch drivers to airport terminals (if applicable); clock in/out at scheduled times.

Required Qualifications:

• Education/
  
  Experience:
  
  High school diploma/ GED or equivalent. 1 to 3 months of related experience or training desirable. Comfortable with data entry and using electronic devices.
• Licenses: Valid state driver’s license and proof of insurance. May be required to pass a company driving skills test.
• Language
  
  Skills:
  
  Ability to read, write, and comprehend simple instructions and memos in English; effective one-on-one and small group communication.
• Mathematical
  
  Skills:
  
  Basic arithmetic to compute parking costs and process transactions; ability to handle cash and may use adding machine or cash register.
• Reasoning Ability: Apply common sense, follow written and oral instructions; address problems with a few variables in standard situations.

• All employees are subject to internal audits to ensure compliance with policies regarding revenue recording, handling, and deposits.
• Failing an internal audit may result in disciplinary action, up to and including termination of employment.

Physical Demands: Regularly stand, use hands for tasks, and reach with arms; frequently walk or run; occasionally sit, climb, balance, stoop, kneel, crouch, or crawl; occasionally lift up to 25 pounds; vision requirements include close, distance, color, peripheral vision, depth perception, and focus adjustment.

Work Conditions: Frequent exposure to wet and humid conditions, fumes, airborne particles, and outside weather; noise levels vary from moderate to occasionally loud.

Diamond Parking is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

This job description outlines the primary responsibilities and requirements for the Cashier/Attendant role. This description does not constitute a contract or guarantee of employment. Diamond Parking reserves the right to modify the description as needed to meet business needs in compliance with applicable laws.