Stewarding Manager

Applicants 18 years of age or older welcome to apply

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Rate of Pay: $85,000 - $90,000 Annually

Opportunity Awaits on the beautiful Island of Hawaii... King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Stewarding Manager to share the aloha spirit and strive to create a memorable guest experience.

Reporting to the Executive Chef, the Stewarding Manager is responsible for overseeing the stewarding team and ensuring that the Culinary department areas are clean, organized, and adequately staffed.

• Provide exceptional service that supports guest satisfaction and retention.
• Use interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial and business decision-making; demonstrate honesty and integrity; and lead by example.
• Build mutual trust, respect, and cooperation among team members.
• Lead and supervise the stewarding team, providing guidance, training, and support to ensure efficient kitchen and dining operations.
• Oversee the cleaning, maintenance, and organization of kitchen equipment, utensils, and dishware to ensure readiness for culinary operations.
• Monitor and manage inventory of cleaning supplies, chemicals, and disposables, coordinating orders to maintain adequate stock levels and minimize waste.
• Conduct daily walkthroughs to ensure cleanliness and organization of Culinary department areas.
• Enforce hygiene and sanitation standards in kitchen and dining areas.
• Ensure compliance with local, county, state, and federal health and safety policies and procedures while maintaining a clean, orderly environment.
• Participate in regular operational meetings to support coordination and cooperation across departments.
• Improve service by communicating with team members, helping them understand guest needs, maintaining quality products in accordance with Pacifica Hotel Company standards, and providing guidance, feedback, and coaching as needed.
• Maintain working knowledge of team members’ positions to perform duties in their absence.
• Identify developmental needs and coach, mentor, or otherwise help team members improve their knowledge and skills.
• Administer payroll edits, reporting, and time and attendance policies.
• Provide guidance and direction to subordinates, including setting performance standards, monitoring performance, and completing performance evaluations.
• Develop and maintain departmental policies, procedures, and quality standards using a continuous improvement approach to ensure a high-quality, cost-effective, customer-focused operation.
• Maintain complete knowledge of hotel features and services, hours of operation, daily house count, expected arrivals and departures, and departmental policies and procedures.
• Supervise food preparation and presentation to ensure consistent quality according to specifications; frequently test food quality.
• Train, supervise, and work with culinary staff to prepare, cook, and present food according to hotel standard recipes and quality expectations.
• Supervise daily department functions.
• Inspect refrigeration units, trash compactor, and food storage areas for sanitation, food quality, proper rotation, and storage; maintain cleanliness and sanitation of the dock area, kitchens, and team member cafeteria.
• Maintain the optimal working and physical condition of all kitchen equipment and facilities; create repair work orders for Engineering and assign cleaning projects to team members.
• Handle complaints, settle disputes, resolve grievances and conflicts, and negotiate with others as needed.
• Interview hourly candidates and make recommendations to management on new hires, pay rates, and terminations.
• Complete all required reports accurately and on time.
• Assist other team members and departments to support the overall performance of the department, restaurant, and hotel.
• Perform other duties as assigned, requested, or deemed necessary by management.

* Management retains the discretion to add or change the duties of the position at any time. *

Proficient in Microsoft Office applications. Minimum three to five years of relevant Stewarding experience in a similar position in a resort required. Complete knowledge of all Health Standards and…