Guest Experience Director & Butler Lead
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism
Kona Village, a Rosewood Resort seeks a Guest Experience Manager/Chief Butler to lead the Guest Relations Manager and Guest Experience Team, delivering proactive, discreet, and personalized service from arrival through departure.
Reporting to the Director of Rooms, you will train staff, coordinate with Front Office, Concierge, and Housekeeping, and strive to exceed guest expectations while maintaining the resort’s standards and budget.
We invite applications for the Guest Experience Director & Butler Lead position located in Kailua, HI, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Guest Experience Director & Butler Lead role in the description above.
We appreciate your interest in this position.
Join Rosewood Hotel Group and contribute to our ongoing work.
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