General Manager; Jamba Kona Coast - Kailua-Kona,

Job Details:

Job Location:

Kona Coast Shopping Center : JJ000519 - Kailua Kona, HI, Salary Range: $57000.00 - $63000.00

Salary, General Manager Jamba Hawaii Fresh Dining Concepts

Fresh Dining Concepts is the leading franchisee of GoTo Foods™, the franchisor of Jamba. In Hawaii, Jamba is more than a smoothie shop—it’s part of the local lifestyle. Our island locations are rooted in community, wellness, and hospitality, and we’re looking for strong, values‑driven leaders to help us continue delivering fresh, high‑quality experiences across the islands.

The Jamba Store Manager is responsible for the overall operation, sales performance, people leadership, and brand execution of a Jamba location in Hawaii. Store Managers typically lead 10–40 team members and ensure the store consistently reflects Jamba’s health‑forward mission, local hospitality, and operational excellence. Successful candidates demonstrate:
Integrity & Trust, Ethics & Values, Customer Focus, and Action Orientation, while leading with respect for team members and the local community.

• Hiring & Staffing Recruit, interview, hire, and retain team members who align with Jamba’s culture and local island values
• Maintain appropriate staffing levels to meet business needs, tourism seasons, and sales fluctuations
• Team Development & Training Train team members on product knowledge, service standards, food safety, policies, and procedures
• Provide ongoing coaching, feedback, and development through individual and team training
• Counsel and discipline team members as needed in a fair and professional manner
• Build internal talent pipelines to support long‑term growth in Hawaii
• Store Operations & Quality Excellence Oversee daily store operations, ensuring consistency with Jamba brand standards
• Analyze store performance, guest feedback, and operational metrics to drive improvement
• Ensure accurate scheduling, payroll, and timekeeping compliance
• Lead the coordination of people, product, and processes to achieve operational goals
• Performance Management & Accountability Plan, monitor, and evaluate individual and store performance
• Conduct performance reviews and recommend promotions and merit increases
• Act promptly to resolve team member concerns, conflicts, or performance issues
• Address underperformance proactively to support team and business success
• Team Culture & Guest Experience Foster a positive, inclusive, and high‑performing store culture aligned with F.I.B.E.R. (Fun, Integrity, Belief, Excellence, Results)
• Conduct regular one‑on‑one meetings and quarterly store meetings
• Lead by example to deliver warm, authentic island hospitality to every guest

High School Diploma or GED required;
College degree preferred or equivalent experience

Minimum 2 years of successful management experience

Experience leading teams in a retail, restaurant, or hospitality environment

Direct P&L responsibility experience preferred

Ability to work flexible schedules, including early mornings, nights, weekends, and holidays

Experience supervising hourly and leadership‑level staff

Strong interest in nutrition, wellness, or health‑focused food concepts

Excellent communication, leadership, and interpersonal skills

Strong organizational, problem‑solving, and decision‑making abilities

Professional, positive attitude with a strong sense of personal responsibility

Proficiency with basic computer systems and scheduling software

Ability to communicate effectively in English

• Managing Vision & Purpose Represent Jamba positively within the local Hawaii community
• Lead store culture, operational consistency, and financial performance
• Maintain ownership mindset and accountability for all…