CX Transformation Leader Medicaid Modernization
Listed on 2026-09-30
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Management
Change Management
Hawaii Department of Human Service’s Med-QUEST program seeks a Customer Experience Transformation Fellow to lead the CX Office, guiding product, design, and engineering teams to modernize how services are delivered and to align with new federal mandates.
Reporting to the Division Administrator, the Officer engages with federal and state stakeholders, sets strategic direction, manages multi‑million‑dollar vendor engagements, and delivers tangible improvements in eligibility processing and
As a CX Transformation Leader for Medicaid Modernization, you will play an important part at Hawaii Department of Human Service in HI, United States.
We would love to welcome a new CX Transformation Leader for Medicaid Modernization to our group in HI, United States.
For the CX Transformation Leader for Medicaid Modernization position at Hawaii Department of Human Service, we are reviewing applications now.
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