Lead Sales Associate Job Kailua area,Hawaii USA,Retail

Job Title: Sales Lead

Department: Retail

Job Type: Part-Time

Immediate Supervisor: Store Manager/Assistant Manager

Position Objectives

Provide customers with the best selection, exceptional service and well‑organized stores to offer spiritual, social, and rehabilitation programs to those in need.
Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
Create a positive and mentoring environment for Beneficiaries through collaboration with program staff.
Implement positive and effective Work Therapy Assignments and keep Beneficiaries on the right track.

Qualifications

High School Diploma or equivalent.
Minimum of one‑year previous retail experience; supervisory experience preferred.
Pass background check including Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, staff, customers and donors.

Physical Requirements

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, pull items such as files, drawers, carts, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to lift up to 50 lbs.
Ability to perform repetitive motion tasks.

Core Competencies

Problem Solving – identify and resolve problems promptly; gather, analyze information and develop solutions.
Oral Communication – speak professionally, clearly, and persuasively.
Written Communication – write clearly, edit for spelling and grammar, present data accurately.
Teamwork – balance team and individual responsibilities; build positive team spirit.

Essential Duties & Responsibilities

Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management, ARC merchandising standards, and donations.

Assumes responsibility for all day‑to‑day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager; discusses concerns with District Sales Manager.

Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

In the absence of the Store Manager and Assistant Manager – schedules Store Employees to ensure appropriate coverage; coordinates daily morning and shift‑change team meetings; provides coaching, training, and development to the Store Employees; processes paperwork per Review Standards and Time and Attendance compliance.

Ensures high levels of Customer and Donor satisfaction through excellent service; develops strategies to improve service and maximize customer experience.

Back Room Processing – supports Store Manager to ensure Back Room Processors/Warehouse Associates work efficiently to meet daily processing goals.

Responsible for supervision, support, and conduct reporting of program Beneficiaries when Work Therapy Assignments are in place at the store.

In the absence of the Store Manager and Assistant Manager – responsible for the protection and security of store currency, inventory, and property, including safe funds, daily logging of cash deposits, bank deposits, products for sale, store equipment, and building security.

Ensures building is secured during non‑operating hours with alarm system arming and alert protocol.

Assures that safety measures are established and maintained consistently with ARC policy and government regulations; reports safety issues and incidents immediately; assists with conducting and recording mandatory Weekly Store Meetings.

May transfer or be relocated to other stores based on business needs.

Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors, and Command Administration.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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