Field Service Technician II

As the Field Service Technician, you will positively impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.

Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you’ll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.

• Provide printer and copier maintenance, service, and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications, remove old units, and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance your technical skills for field assignments
• Rebuild components at the shop

• High School Diploma or GED
• A minimum of three years of experience in one or more of the following:
• Technical repair, service & installation of copier/office equipment (Preferred)
• Technical service, repair or training of Photo /software, printers, , or Fingerprint equipment
• Experience providing mechanical support and repair for low voltage devices and equipment. Relevant experience may come from military/veteran service, cable installation, electrical work, automotive or mechanical repair,
• Technical service, repair or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Ability to lift 50 lbs. The job involves frequent bending, lifting, and reaching.
• Requires a valid state driver's license and minimum level of auto insurance coverage per Toshiba policy for positions entailing extensive use of personal car while on company business.

• Hourly Range: $22.00-$27.00, depending on experience.
• Monthly Performance Based Technician Bonus -up to $6,000 per year—$450 per month, plus an accelerator.
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Pet Insurance
• Company provided life insurance
• Generous paid holiday schedule paid vacation & sick/personal business/volunteer days