Residential Specialist - Kona Emergency Shelter

• Job Category:
  Social Services
• Requisition Number: RESID
  021087
• Posted:
  December 15, 2025
• Full-Time
• Rate: $23 USD per hour
• Location(s):
  Showing 1 location
• Responsible To:
  Program Director
• Status:
  Non-Exempt
• Date:
  July 2025

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.

"To provide youth with skills for a healthy life, and instill purpose, hope and vision to youth and their families."

The Residential Specialist for the Kona Emergency Shelter is a full‑time, 40‑hour a week, non‑exempt position. The Residential Specialist performs the essential functions as indicated in this job description and is supervised by the Program Manager. The Kona Emergency Shelter program provides services for youth in need of out‑of‑home placement, and operates 24‑7 throughout the entire year. During their assigned shift and as directed by the Program Manager, the Residential Specialist is responsible for the upkeep of the facility to meet program and licensing standards, and will also monitor safety and ensure the needs of the youth in placement are met through the essential functions in this job description.

• High school graduate and three years experience working with juveniles and/or at‑risk and vulnerable youth populations such as those experiencing abuse and neglect, including a combination of related experiences in social service settings that include vulnerable populations; or Associate's degree in human services or at least two years of college‑level studies in a human services field and two years of experience working with juveniles or at‑risk and vulnerable youth populations as described above;
  
  and/or equivalent combined education and experience.
• Valid Hawaii driver’s license.
• Valid TB clearance & Pre‑employment medical clearances.
• Valid First Aid and CPR certification.
• DHS, FBI, Criminal History & CAN clearance.
• Meets Salvation Army standards as an authorized driver.

• BA in Human Services or related field.
• Related work experience that specifically includes providing services to clients in residential care.
• Experience and training with trauma‑informed care services, that involves assessment and crisis intervention services for clients in need.
• Work experience with clients experiencing mental health and substance use disorders also preferred.

• Ensure upkeep of facility to meet program and licensing standards. Report any unmet conditions to Program Manager.
• Provide immediate screening, intake and assessment, crisis intervention for all youths referred to the program.
• Schedule group activities for after‑school, weekends, holidays and vacation.
• Work various shift periods as assigned, including day, evening, grave, and/or weekend shifts.
• Ensure completeness of resident files and program files.
• Maintain consistency in program rules and procedures.
• Monitor resident service contracts to see that resident and family needs are met with all agencies involved during placement in the facility.
• Ensure all program and resident needs are met on a continuing basis. Report to Program Manager staff training needs.
• Transport residents to and from school, work, and/or scheduled appointments.
• Complete required daily reports/consultations on each resident.
• Monitor phones, visitors, workers, parents, and handle emergencies and crisis calls.
• Aid Program Manager with supervision of Residential Assistants and volunteers.
• Facilitate scheduled house/group meetings, fire drills and documentation thereof.
• Serve as a crisis counselor while on duty – on the phone or in person with youth and/or parents.
• Model behavior, including communication process, decision making, problem solving, discipline, order, organization skills, cleanliness, respect for property or others,…