Receptionist, Administrative​/Clerical

About the Position

Warner Norcross + Judd is seeking a Receptionist to join our team in Kalamazoo. This role is responsible for presenting a professional, client-centered image of the Firm to clients, guests, and firm members. As the first point of contact upon entering our space, the Receptionist plays a critical role in creating a warm and positive impression. In addition to welcoming visitors, this position also performs administrative tasks to support the overall operations of the office.

About the Position Warner Norcross + Judd is seeking a Receptionist to join our team in Kalamazoo. This role is responsible for presenting a professional, client-centered image of the Firm to clients, guests, and firm members. As the first point of contact upon entering our space, the Receptionist plays a critical role in creating a warm and positive impression. In addition to welcoming visitors, this position also performs administrative tasks to support the overall operations of the office.

• Greet and welcome firm members and guests in a welcoming and professional manner.
• Notify firm members of client/guest arrivals.
• Answer and direct incoming phone calls.
• Manage the reception and conference room spaces, ensuring cleanliness and organization.
• Coordinate conference room reservations.
• Handle incoming and outgoing mail and packages.
• Assist with event preparation and cleanup as needed.
• Assist with other administrative tasks including but not limited to ordering lunches, filing, copying/scanning, and sorting mail.

The above list is not intended to be all inclusive but provides a general framework for the position. Other related responsibilities will arise from time to time and be assigned to department members.

The physical demands of this position are representative of those that must be met by an employee in order to successfully perform the essential functions of the position. These include being both mobile and stationary throughout the workday, having the ability to transport 25 pounds and being able to operate a computer and other business equipment found in the office.

• Attention to Detail/Thoroughness
• Flexibility
• Interpersonal Skills
• Proactive Planning and Organization
• Time Management
• Multitasking
• Active Listening and Following Directions

The Receptionist role embodies Warner’s foundational values by demonstrating teamwork through collaborating effectively with firm members while fostering a welcoming and supportive environment. Respect through courteous and professional interactions with clients, guests, and firm members. Excellence in delivering high-quality service and exceeding expectations with professionalism and efficiency. Adaptability in managing changing priorities and handling challenges with a positive and solutions-oriented mindset.

Service by ensuring that every client, guest, and firm member feels valued through attentive, proactive, and client-focused support.

Experience, Education and Training:

• High school diploma or equivalent
• Previous experience in a receptionist or customer service role preferred
• Excellent communication and interpersonal skills
• Ability to handle privileged and confidential information with discretion
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Warner is a full-service corporate law firm with 230+ attorneys practicing in nine offices throughout Michigan:
Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon. To learn more, visit , follow us on X @WNJLLP or connect on Linked In or Facebook.

• Comprehensive medical, dental, and vision insurance plans
• Firm-provided life insurance and disability coverage
• 401k with employer contribution or match depending on plan design
• Generous PTO and leave policies
• Firm holidays
• Remote work flexibility
• Wellness program
• Employee assistance program
• Professional development opportunities

Warner’s cultural motto is “Fun, Pride +  that Order”. We build A Better Partnership through:

• Teamwork – Warner’s lockstep compensation model encourages teamwork and distinguishes us from our competitors. Partner and…