Office Administrator Job Kalamazoo area,Michigan USA,Administrative/Clerical

Office Administrator

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Office

Administrator

Position Overview

In this role, you will report to the Community Manager and be expected to perform a variety of office management and support tasks including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and taking payments from residents. As the “brand ambassador” for YES Communities, your presence and overall professionalism will be on full display. You will also assist your Community Manager with the timely completion of projects and help maintain a positive community environment.

Office

Administrator Essential Functions

Assists residents, visitors, and vendors with inquiries/requests in person and via phone

Prepares and distributes resident correspondence

Administers office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling

Inputs and schedules resident maintenance requests including work orders and home inspections

Collects payments from residents and assists with electronic payment set‑up

Assists with the move‑in/move‑out processes as directed by the manager

Assists with planning and coordinating resident relations events

Performs additional duties as assigned by management and subject to change

Office Administrator Required Skills

Excellent oral and written communication skills
Must be self‑motivated, independent and able to work with minimal supervision
Proficiency in Microsoft Office and industry‑specific software products

Office Administrator

Education and Experience

A valid in‑state driver’s license is required
High School Diploma or equivalent is preferred
Previous administration or customer service experience preferred

Benefits

Competitive salary
Comprehensive health benefits
Life, long‑term and short‑term disability insurance
401(k) with company match

YES Communities is an Equal Opportunity Employer.

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