Office Coordinator - Kalamazoo, MI

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Location: Kalamazoo, MI
Status: Full Time
Wage: $15.00 - $16.00/hour
Schedule: 8:30 am - 5:00 pm

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it reflects our mission, values, and the faith-based services we provide every day.

Are you an organized, detail-oriented professional who thrives in a fast-paced environment? Samaritas is seeking an Office Coordinator to serve as the central hub of our office operations. In this vital role, you'll provide administrative, reception, and operational support while helping ensure a welcoming experience for staff, clients, and community partners.

If you're passionate about providing outstanding service and enjoy keeping things running smoothly behind the scenes, we'd love to hear from you.

• Serve as the first point of contact for visitors, clients, and callers, creating a professional and welcoming environment.
• Answer and direct incoming calls, greet guests, and respond to inquiries.
• Maintain staff schedules and coordinate daily office communications.
• Monitor and distribute incoming and outgoing mail.

• Maintain efficient office systems for handling petty cash, mail, phone messages, reports, and correspondence.
• Inventory, monitor, and distribute office supplies and equipment.
• Recommend and coordinate purchases with appropriate approvals.
• Arrange maintenance and repairs for office equipment, telephones, computers, and facilities as needed.

• Create, maintain, and update databases and records.
• Generate reports and provide administrative support to leadership and program staff.
• Assist with maintaining financial databases, as applicable.

• Coordinate office security, safety, and wellness initiatives.
• Communicate changes to building policies and procedures to staff.
• Support planning and coordination of office events, meetings, and special programs.

• Assist with staff training coordination, quality monitoring, and program audits.
• Support recruitment efforts, including interviewing, hiring, and onboarding activities.
• Provide backup administrative support to managers and leadership as needed.

• High School Diploma or equivalent required.
• Coursework in business administration, office management, or a related field preferred.

• Minimum of two years of office administration, reception, or related experience preferred.

• Excellent customer service and interpersonal skills.
• Strong organizational, multitasking, and prioritization abilities.
• Ability to work independently while managing multiple responsibilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong verbal and written communication skills.
• Ability to prepare professional business correspondence, reports, and summaries.
• Basic mathematical skills, including calculating percentages and performing arithmetic functions.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Experience working with diverse populations with compassion, professionalism, and respect.
• Commitment to the Samaritas mission of serving others as an expression of the love of Christ.

• Make a meaningful impact in your local community.
• Work for a mission-driven organization dedicated to transforming lives.
• Collaborate with caring, passionate professionals.
• Grow your skills and career in a supportive environment.
• Be part of a culture that values compassion, teamwork, and service.

Whether you're welcoming a new client, supporting program staff, or keeping daily operations running efficiently, your work will help create positive outcomes for the people and communities we serve.

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