Legal Administrative Coordinator

At Forensic Fluids Laboratories Inc., we provide fast, accurate drug testing results using the best technology available, done by professionally trained team members, and backed by expert testimony.

Location:

Must reside in Southwest MI as position is onsite. Relocation assistance is not provided for this position.

• accurately maintain and organize multiple Outlook calendars for all expert witness testimony
• respond to Subpoena/Records Requests one week prior to all court cases and within 24 to 72 hours of receipt
• possess excellent Outlook and Excel skills, and quickly master the use of Laboratory Information Management System (LIMS), SharePoint, MS Word, VoIP phone system operation and Salesforce
• maintain accuracy and high productivity in a deadline-driven, pressure-sensitive, fast-paced environment
• build and maintain relationships with all customers - mostly attorneys/paralegals
• succinctly and clearly communicate in a professional manner on daily inbound and outbound calls
• update and maintain Subpoena and Records Requests process (SOP)
• accurately track, monitor, enter, and maintain spreadsheet for all Subpoena/Records Requests data, communications and court case history in a timely manner and following the standard process
• always maintain donor confidentiality
• be accountable for your development, attention to detail, and success
• collaborate with and learn from our Customer and Sales Support team to exceed customer expectations

• You build our customers’ trust, providing accurate information in a timely manner.
• You educate our legal system customers in oral fluid lab processes, procedures, and test results.
• You provide great support to team members, ensuring our culture is the best internally and externally.
• You drive us to meet our testifying team goals by being accountable for your work.

• You have earned a bachelor’s degree.
• You have a minimum of two (2) years of highly organized Legal Administrative experience (required) to include extensive calendaring in Outlook; experience with court systems preferred.
• Licensed attorneys are encouraged to apply. This is a non-practicing role which may appeal to attorneys looking to pivot into legal operations or administrative roles.
• You ideally have scientific experience with knowledge of laboratory practices and procedures preferred.
• You must be able to work independently and as part of a team; you possess very strong organizational skills, excellent verbal and written communication skills, and superb proofreading abilities.
• You can demonstrate a history of accuracy and attention to detail in your work.

• A competitive salary with comprehensive benefits, including medical, dental, vision, disability, life and 401(k) with company match.
• To be a driver of our vibrant and intentional culture by participating on our Duck Squad.
• The role of a vital contributor to our business model run on the EOS (Entrepreneurial Operating System).