Customer Service Manager - State Farm Agent Team Member

Full Time in Livonia, MI

Replies within 24 hours

• 401(k) matching
• Bonus based on performance
• Paid time off
• Opportunity for advancement

ABOUT OUR AGENCYAs a proud State Farm agent of 12 years, I’m deeply rooted in the city of Livonia—this is my home, my community, and my stomping ground. My agency is built on a passion for giving back and being actively involved. From volunteering with Habitat for Humanity to supporting the American Heart Association and participating in the Breast Cancer Walk, we believe in showing up for our neighbors.

One of our favorite events each year is Trunk or Treat—a fun, safe place for kids and families to come together.

We offer a collaborative, energetic work environment where community connection and personal growth go hand in hand. Our benefits include life and disability insurance, a 401k match, and unlimited earning potential through commission. We're looking for coachable, adaptable team members who want to grow with us and make a real impact. If you’re community-minded, driven, and ready to be part of something meaningful, we’d love to hear from you.

ROLE DESCRIPTIONAs Customer Service Manager - State Farm Agent Team Member for Carla Mccormick - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• 2+ years customer service experience preferred but not required.
• Property & Casualty license must currently have or must be able to obtain.
• Life and Health license must have currently or must be able to obtain.
• Ability to handle high-stress situations calmly
• Detail-oriented and able to multitask.

How to Apply Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!  Carla Mccormick - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $45,000.00 - $62,000.00 per year

Customer Service Manager - State Farm Agent Team Member

Full Time in Livonia, MI

Responsive recruiter Replies within 24 hours Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Company parties
• Opportunity for advancement

ABOUT OUR AGENCYAs a proud State Farm agent of 12 years, I’m deeply rooted in the city of Livonia—this is my home, my community, and my stomping ground. My agency is built on a passion for giving back and being actively involved. From volunteering with Habitat for Humanity to supporting the American Heart Association and participating in the Breast Cancer Walk, we believe in showing up for our neighbors.

One of our favorite events each year is Trunk or Treat—a fun, safe place for kids and families to come together. We offer a collaborative, energetic work environment where community connection and personal growth go hand in hand. Our benefits include life and disability insurance, a 401k match, and unlimited earning potential through commission. We're looking for coachable, adaptable team members who want to grow with us and make a real impact.

If you’re community-minded, driven, and ready to be part of something meaningful, we’d love to hear from you. ROLE DESCRIPTIONAs Customer Service Manager - State Farm Agent Team Member for Carla Mccormick - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve…