More jobs:
Customer Service Representative II
Job in
Kalamazoo, Kalamazoo County, Michigan, 49007, USA
Listed on 2026-07-18
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.;
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).;
Influences gross profit through negotiating the sale price and purchase price within parameters.;
May adjust non-contract customer pricing to meet customer demands while maximizing profit.;
Builds customer relationships to drive repeat business and drive process improvements.
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