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Member Experience Specialist
Job in
Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listed on 2026-07-30
Listing for:
Consumers Credit Union
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Consumers Credit Union in Kalamazoo, MI is seeking a friendly Member Service Representative to deliver exceptional service, open accounts, and process transactions while supporting member needs. You will cross-sell products, assist with loan applications, and maintain CRM records to grow relationships.
Strong communication, cash handling, and the ability to learn multiple software platforms are essential. Home Equity certification is a plus and helpful for expanding member options.
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