Shift leader, Customer Service/HelpDesk
Job in
Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listed on 2026-07-30
Listing for:
Workstream
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Job Description
Shift Leader responsibilities include leading a team in a Northern Blends unit, ensuring smooth operations, providing excellent customer service, managing inventory, handling cash, and maintaining a positive team environment.
Working at Smoothie KingWe offer:
- Flexible hours to accommodate personal commitments
- Personal career development and internal promotion opportunities
- Competitive pay with incentives for top performers
- A supportive, collaborative work environment
- No prior experience required; comprehensive training is provided
Required skills and qualifications include:
- Work with staff to accomplish all goals
- High level of professionalism with excellent communication skills
- Initiative and problem‑solving abilities, including conflict resolution
- Efficiency, attention to detail, and strong customer focus
- Hard work, team orientation, friendliness, honesty, and superior customer service skills
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