Ticket Office Sales Associate

Job Description WHAT YOU’LL BE DOING:

May include, but not limited to:

Process all types of ticket orders placed at the ticket office directly

Process mail orders for all events held at the Event Center Process group orders for all events held at the Event Center Process credit card orders by phone

Maintain good customer relations and service

Provide information to patrons concerning hockey games, special events, and general facility facts

Answer customer inquiries and mails appropriate information as requested

Understand the functions and operations of the Etix System Attend staff training

Becomes familiar with necessary reports:
Injury Reports, Customer Complaints, Incident Reports, etc.

WHAT YOU NEED FOR THIS POSITION:

Excellent skills in customer relations, communications and problem solving

Cash handling experience

Sales and customer service experience preferred

Ability to work flexible hours and weekends

Able to sit or stand for long periods of time, up to 8 hours or more

Able to stoop and bend Occasionally able to lift up to 40 pounds

Able to comply with safety standards
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