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Project-Focused CSR: Manage Orders & Customer Ops

Job in Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listing for: Green Bay Packaging
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48000 - 58000 USD Yearly USD 48000.00 58000.00 YEAR
Job Description & How to Apply Below

Green Bay Packaging in Kalamazoo, MI is seeking a Customer Service Representative who acts more like a project manager than a traditional call center agent. You’ll manage customer orders, coordinate with sales and production teams, and ensure accurate, timely communication to support National Account sales efforts.

The role emphasizes strong production process knowledge, detailed records, and the ability to thrive in a fast-paced environment while delivering high-quality service to customers.

For the Project-Focused CSR:
Manage Orders & Customer Ops position at Green Bay Packaging, we are reviewing applications now.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Project-Focused CSR:
Manage Orders & Customer Ops role at Green Bay Packaging, based in Kalamazoo, MI, United States.

We are looking to fill the Project-Focused CSR:
Manage Orders & Customer Ops position at Green Bay Packaging in Kalamazoo, MI, United States.

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