Data & Systems Coordinator

Location:

1000 OAKLAND DR, KALAMAZOO, MI, , United States

Base Pay: $19.65 - $22.92 / Hour

Job Category:
Staff

Employee Type:
Non-Exempt >= .80 FTE

Contact information: talent.acquisition

• Build, administer, and proctor examinations following detailed guidelines.
• Serve as lead proctor for scheduling, administering, and reporting on internal examinations.
• Collaborate with the IT department to ensure backup technology and support staff are available for examinations.
• Create, schedule, proctor, and track remediation exams.
• Manage departmental database for tracking and administering examination accommodations.
• Communicate with course/clerkship coordinators/directors for exam planning purposes.
• Prepare confidential computer‑based, institutional examinations for WMed students.
• Assist in the coordination and delivery of anatomy practical examinations.
• Create and manage online examination testing software question bank.
• Provide technical support and troubleshooting for exams and escalating issues to appropriate software vendors.
• Assist with creation of assessment and evaluation tools in learning/curriculum management systems.
• Provide training and support on testing software to faculty, staff, and students.
• Assist with training new exam proctors on institutional protocols and best practices.
• May serve as Executive Chief Proctor for scheduling, administering, and reporting on NBME examinations.
• Facilitate course/clerkship assessment and engagement and professionalism tools with coordinators/directors.
• Produce annual schedules for exam creation, development, and administration.
• Maintain testing category/mapping tags for reporting purposes.
• Assist manager with course enrollment, leave of absence, and accommodation tracking.
• Assist Medical Education Specialists with development and revisions of program evaluation tools.

• Maintain course/clerkship exam data in the learning management platform, exam administration systems, and Microsoft SharePoint.
• Collaborate with course coordinators to verify quiz participation and scoring.
• Create, maintain, and report on student performance data across multiple software platforms.
• Assist with program evaluation, student performance, and accreditation reporting for curriculum committees and accreditation needs.
• Manage assessment/mapping data for all courses and clerkships.
• Produce curriculum data, reports, and documentation of medical school processes for HLC, LCME, etc.

• Create new and/or revise existing grade books in the learning/curriculum management systems.
• Assist the team with learning/curriculum management system ticketing management.
• Acquire knowledge of new technology and policy/procedure revisions.
• Be available to work occasional overtime on weekends or evenings to complete time‑sensitive projects.
• Perform all other duties as assigned.

• Wellness reimbursement
• Continuing education and tuition reimbursement
• Employer‑funded retirement plan
• Two medical plan options: PPO and HDHP with employer HSA contribution
• Flexible work solutions based on position and department
• Up to four weeks of PTO accrual beginning in year one
• Paid holidays
• Paid preferred holiday

• Bachelor’s degree in education, business administration, or a related field preferred; or a minimum of two years in an administrative or educational setting.
• Proficiency with email, electronic calendaring, and office equipment.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience with Apple technology preferred.

• High level of organizational skills.
• High level communication skills (written and verbal) to effectively interact with faculty, staff, and students.
• Strong attention to detail.
• Ability to complete tasks with thoroughness.
• Maintain confidentiality.
• Ability to multi‑task and work independently.
• Ability to analyze data and information.
• Establish priorities and meet assigned deadlines.
• Work on projects before/after hours if necessary to meet deadlines.
• Interpret, comprehend, organize, and transmit complicated and detailed data accurately.
• Professional demeanor and appearance.
• Desire to work as part of a team and take direction from multiple individuals.
• Ability to accept and apply feedback.
• Regular and predictable attendance is expected.
• Demonstrates the ability to recognize priorities in organization of workflow.
• Able to perform duties independently, with minimal need for direct supervision.

Equal Employment Opportunity Employer in compliance with applicable State and Federal law.