Student Progress Specialist

* Responsible for the supervision of flight and ground training for flight students. Identifies outliers and creates effective solutions for maintaining progress.

Major Duties

* Monitors training progression of students in applicable flight and ground courses.

* Prepares and implements interventional plans in order to connect at-risk students to support staff and other resources. Provides timely feedback to students about academic progress.

* Identifies trends of underperforming students and in conjunction with the student's lead instructor, develops plans for remediation.

* Coordinates meetings with lead instructors to identify students that need training intervention.

* Conducts compliance audits for all students completing an FAA Part 141 flight course and maintains regulatory compliance by enrolling students into FAA curricula.

* Manages the student flight performance review process. Supports lead flight instructors during review.

* Identifies students that have dropped or terminated their flight training and processes their training and school documentation in compliance with FAA regulations.

* Serves as the primary point of contact for students and their parents or guardians that have questions about course progress. Provide direction to students on navigating resources on campus, online and in the community.

* Provides financial estimates to students needing additional training.

* Provides mentoring and guidance to the College of Aviation flight instructor faculty and staff on college and university policy, processes and standard practices.

Minimum Qualifications

* Bachelor's degree in related field from an accredited institution.

* Three years' relevant experience.

* Strong interpersonal, written and verbal communication skills.

* Proficiency with word-processing and spreadsheet software.

* Experience using and querying databases.

* Budget experience.

* Providing guidance to students or other employees.

Desired Qualifications Special Instructions to Applicants

* External applicants should use the WMU - Application.

* Internal applicants should use the WMU - Internal Application.

Additional Position Information

* Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, go to: https://(Use the "Apply for this Job" box below).-staff

* Staff Compensation System pay grades and rates are available at: /staff compensation

Physical requirements and working conditions

* Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

* Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.