Business Office Manager

As Business Office Manager, you will oversee the financial and administrative operations of our skilled nursing facility. In this role, you will act as a compassionate guide for residents and families and ensure financial compliance for timely billing.

• Medicaid Application & Eligibility
  • Guide residents and their families through the complex Medicaid Pending process all the way to approval.
  • Track the status of pending applications, submitting necessary requests and communicating closely with the Michigan Department of Health and Human Services.
• Resident Trust & Funds Management
  • Manage Resident Trust Accounts in compliance with state and federal regulations.
  • Accurately record all deposits, withdrawals, and interest earned.
  • Issue receipts, disburse funds upon request, and conduct thorough monthly bank reconciliations.
• Accounts Receivable, Collections & Accounts Payable
  • Manage facility Accounts Receivable (AR) and Accounts Payable (AP), including processing vendor invoices and making deposits.
  • Monitor past‑due accounts and execute collection strategies for private pay balances.
  • Process and record daily cash receipts, ensuring timely deposits.

• Education: High school diploma or equivalent required;
  Associate’s or Bachelor’s degree in Business Administration, Accounting, or a related field preferred.
• Experience: 2-3 years of business office experience in a hospital, skilled nursing facility, or long-term care setting.
• State Knowledge: Strong working knowledge of Michigan Medicaid (MDHHS) guidelines and application procedures.
• Skills: Excellent math and organizational skills, proficiency with PCC, and outstanding interpersonal/communication abilities.