Event Concessions Lead & Guest Experience Champion
Job in
Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listed on 2026-08-29
Listing for:
Radisson-Hotel-Group
Full Time
position Listed on 2026-08-29
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Hotel Management, Guest Services, Catering
Job Description & How to Apply Below
Greenleaf Hospitality Group seeks a hands-on restaurant/event operations leader in Kalamazoo to supervise staff, ensure guest satisfaction, and drive event success at Wings Event Center. You will manage scheduling, training, and daily operations to deliver outstanding service and a cohesive team environment.
The role emphasizes coaching, brand loyalty through service quality, and effective communication with guests and colleagues to sustain a positive guest experience and smooth business flow.
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