Generalist
Job in
Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listed on 2026-02-12
Listing for:
Northern Waters Casino Resort
Full Time
position Listed on 2026-02-12
Job specializations:
-
HR/Recruitment
Job Description & How to Apply Below
PAY RATE: $15.00 - $17.00/Hour (Non-Exempt)
POSTED: August 12, 2025 (Deadline: Until Filled)
Assist with the delivery of all Human Resource area duties. Responsible for day-to-day management of HR operations, including administration of policies, procedures, practices, and all disciplines of Human Resources:
Recruitment, Benefits, Performance Management, Employee Relations, Training and Development, Employee Engagement, and Compensation. Serve as the front-line connection to all Resort and Tribal Team Members.
- Provide excellent Guest Service to guests, internal and external, through active engagement and positive attitude.
- Compile, maintain, and review logs, reports, and statistical records and ensure efficient recordkeeping methods.
- Assists Benefits and HR as needed in a variety of recordkeeping functions, including note‑taking, data entry, and auditing of policy and procedures.
- Advise Managers and supervisors about the steps in the progressive discipline process.
- Provide education and materials to managers and team members, including workshops, manuals, and employee handbooks.
- Manage identification and completion of open position requisitions; ensure all positions posted per Resort policies.
- Ensure all applicants meet minimum qualifications; manage recruitment and selection process.
- Maintain employee turnover reports and documentation.
- Maintain strict confidentiality of protected employee information.
- Provide Benefit Orientation to Eligible Employees.
- Read, implement, and adhere to all relevant policies and procedures (NWCR, LVD Gaming Ordinance, Tribal/State Gaming Compact, etc.).
- Assist with Employee Benefits Enrollment and Termination.
- Provide day‑to‑day Benefits Administration services, assist employees with claim issues, and administer disability and workers' compensation claims.
- Develop an employee‑oriented company culture emphasizing quality and continuous improvement.
- Maintain effective department communication.
- Manage training, supervision, scheduling, and development of all Department Team members.
- Attend necessary meetings and training to remain compliant with Casino Regulatory policies.
- Remain flexible and assume additional responsibilities as assigned by management.
Required Qualifications
- High School Diploma or GED.
- Knowledge of Record Keeping and Filing.
- Proficiency with Microsoft Word and Excel.
- Knowledge of Database Management.
- One (1) year experience in Customer Service.
- Valid Driver’s license.
- Ability to work variable shifts, including nights, weekends, and holidays.
- Must pass background checks and other pre‑employment screenings.
- Knowledge of Federal, State, and Local Laws.
- Knowledge of HIPAA Compliance Requirements.
- Knowledge of Employment Law.
- Enrolled LVD Tribal Member.
- Parents/Legal Guardian of LVD Tribal member children and spouses of Tribal Members.
- Other Native Americans.
- All Others.
- A fun, safe, fast‑paced work environment.
- Employee Meal Discounts.
- Gas Discount at Citgo C‑Store.
- Golf Discounts.
- Paid Lunch.
- Paid Holidays.
- Access to training programs.
- LVD pays 80% of the cost of these benefits with only a 20% responsibility from the employee.
- Health – Offering 14 different medical coverages.
Watersmeet, Michigan | Casino Hourly
Company Summary- Position:
Generalist - Department:
Human Resources - Supervisor:
Human Resources Director - Location:
Casino/Resort/Tribal Government - Employment:
Full‑Time | Casino Hourly (clarify type)
Date Approved by LVD Gaming Commission: 05/16/2023.
Date of Approval by the Public Enterprise Finance Commission (PEFC): 08/29/2023.
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