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Salesforce & Customer Support Specialist — Lightning Pro

Job in Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listing for: Forensic Fluids Laboratories
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

Forensic Fluids Laboratories is seeking a Salesforce Expert & Customer/Sales Support team member to join our onsite Kalamazoo facility. You will lead Salesforce training for Sales and Support, maintain customer profiles, and support drug testing results inquiries.

The role requires extensive Salesforce experience, strong communication skills, and the ability to manage customer data in a HIPAA-compliant environment. LIMS proficiency and cross-functional collaboration are essential.

We are seeking a motivated Salesforce & Customer Support Specialist — Lightning Pro to join Forensic Fluids Laboratories in Kalamazoo, MI, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Kalamazoo, MI, United States.

This opportunity is part of our work in Sales, IT & Technology.

The advertised compensation is 85..

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