Technical Project Coordinator

HECO is looking for a Project Coordinator to manage multiple customer repair and equipment projects at our Kalamazoo service center. This is a hands-on position that combines project coordination, technical documentation, scheduling, materials management, customer communication, and shop-floor support.

You’ll manage a portfolio of approximately 8–10 active projects at a time, keeping each job moving toward its key milestones and delivery dates. You’ll work closely with technicians on the shop floor, be present for important project steps and testing, and make sure the required documentation accurately reflects the work being performed.

This position is ideal for someone who enjoys being hands-on and involved in the work, rather than managing projects entirely from a desk. You’ll collaborate across Manufacturing, Purchasing, Engineering, Shipping & Receiving, Customer Service, vendors, and customers to identify issues, solve problems, and keep projects on schedule.

The current project portfolio is primarily focused on a large OEM customer, along with additional client projects and occasional equipment projects completed at other HECO service centers.

• Manage multiple concurrent customer repair and equipment projects, typically 8–10 active jobs at a time.
• Track project milestones, schedules, and deliverables from start to finish.
• Identify projects at risk of falling behind schedule and take action to keep them moving.
• Coordinate equipment projects that may be performed at other HECO service centers.
• Monitor work-in-process and provide timely updates on project status.
• Review engineering and production specifications to identify required raw materials, components, and parts.
• Confirm material requirements, quantities, availability, and required delivery dates.
• Prepare and manage purchase orders for approved materials and components supporting active projects.
• Monitor material supply against project demand and evaluate inventory, usage, and lead times.
• Coordinate movement of materials between the shop, warehouse, and outside suppliers.
• Work with Purchasing and vendors to resolve material shortages and delivery issues.

• Maintain control of open orders and associated project information in Traverse or the applicable ERP/MRP system.
• Schedule and expedite parts, materials, and work through vendors and internal production personnel.
• Monitor project progress and identify production issues that could affect milestone dates.
• Communicate work-in-process status, material availability, and potential delays to management.
• Coordinate resources and priorities to keep projects moving toward completion.

• Spend significant time on the shop floor working directly with technicians on assigned projects.
• Be present for key repair steps, testing, inspections, and other critical project activities.
• Review customer and manufacturing drawings, prints, specifications, and quality documentation.
• Ensure work is performed according to customer-specific requirements and applicable specifications.
• Capture required documentation at the point of work so records accurately reflect what occurred on the shop floor.
• Read and interpret test data and technical documentation.
• Maintain HECO’s annual calibration schedule and ensure calibration and compliance records remain current.
• Communicate project requirements, material needs, schedules, and delivery expectations to vendors and subcontractors.
• Follow up on vendor commitments and delivery dates.
• Help resolve issues involving material shortages, engineering changes, production requirements, and delivery schedules.
• Escalate potential issues that could affect project timelines or customer commitments.