Volunteer Services Coordinator

Job Title

Volunteer Services Coordinator

Volunteer Services Manager

37.5

Yes

Full time, Non-exempt

Onsite - 918 Jasper Street, Kalamazoo, MI 49001 or 200 W. Michigan Ave, Battle Creek, MI 49017

Assist in the oversight of volunteer programs including the RSVP and SCP programs. Assist in the development of volunteer placement opportunities for adults aged 55+ in Kalamazoo and Calhoun Counties in accordance with federal and state guidelines. This position will work directly with volunteers and their supervisors at numerous locations in Kalamazoo and Calhoun County.

• Maintain accurate records for Grant Writer and Volunteer Services Program Manager and support the timely submission of all program grant applications, application amendments, progress reports, and funder documents as needed.
• Promote the agency in the community so that dignity and independence of older adults are maintained.
• Assist in developing, maintaining, and nurturing relationships with RSVP volunteers, including but not limited to recognition and regular communication to support them and their service.
• Regularly communicate with RSVP volunteer stations, potential volunteer stations and community organizations,
• Assist in Oversight volunteers placed in Companionship in various capacities Oversee coordination of successful matches for companionship clients and volunteers.
• Assist with volunteer recruitment and retention strategy to be implemented in cooperation with Agency Volunteer Services.
• Assist in the Recruitment administrative process by processing applications and background checks.
• Work cooperatively with the Volunteer Services Manager to ensure agency-wide consistent and efficient volunteer management
• Cross train other positions in the Volunteer Services department to backfill during vacations or illness.
• Manage Pet Food program to include client management and distribution weekly
• Coordinate with Volunteer Services Manager in Volgistics Database management and make sure accurate records are maintained.
• Other duties as assigned.

• Associate’s degree or equivalent experience in Human Services or related field.
• Experience with volunteer management, scheduling, recruitment and/or retention.
• Experience with Microsoft Applications (Word, Excel, PowerPoint, Outlook).
• Experience with Volgistics, Serv Tracker and/or other database system preferred.

• Non - Exempt position with starting hourly pay of $19.18 - $21.92, adjusted for experience.
• Benefits packages include:
  • Medical, dental, vision
  • HSA or FSA available
  • 403b retirement plan with matching
  • Short term disability
  • Long term disability
  • Life insurance
  • Employee assistance programs (EAP)
  • Robust Paid Time Off (PTO) accrual

Our mission is to provide options that empower people to thrive in their community.

Core Values:
Collaboration, Dedication, Resourcefulness, Inclusivity, and Integrity.

Milestone Senior Services (formerly Senior Services, Inc.) has been delivering to the Kalamazoo and surrounding communities for over 50 years. We encompass over 20 services that support the independence and well-being of older adults, adults with disabilities and caregivers throughout Southwest Michigan. We are dedicated to working in a collaborative manner with individuals in need, family members, and all others that support those we serve to live a healthy, meaningful, and productive life.

As a team member you will have the opportunity to work with mission driven co-workers within an environment that values their team members and creates great work/life balance. Milestone Senior Services embraces the belief that cultural, social, and all other differences should be respected and celebrated. Benefit eligible team members enjoy a well-rounded benefits package that includes 20 days of PTO in the first year of employment, 9 paid holidays + 1 floating holiday, 403b plan matching, and other employee-based assistance programs!

Milestone Senior Services is a drug-free, tobacco-free workplace and participates in E-Verify. All applicants will undergo a reference check, pre-employment drug testing, and a State of Michigan background check. Milestone Senior Services is an equal opportunity employer and welcomes a diverse field of qualified candidates.