Used Car Sales Manager - Metro Toyota

Overview

Used Car Sales Manager –

Location:

Metro Toyota, Kalamazoo

• Lead used-vehicle retail performance: units, gross, and execution.
• Recruit, train, coach, and lead a team through consistent cadence: daily accountability and weekly training.
• Control used inventory lifecycle: appraisals/acquisition, recon discipline, merchandising/pricing, turn strategy, and clean exit on aged units.
• Manage deal desking, closing, and delivery execution and process.
• Ensure excellence: CRM follow-up, customer experience, and professional handling of concerns.
• Partner with F&I and Service to ensure a smooth delivery and strong retention habits; reinforce F&I and Service turnover.

• Your team consistently achieves strong sales volume and profitability targets through integrity selling while protecting CSI and dealership reputation.
• Inventory is healthy: priced right, recon controlled, aging managed.
• Customers feel respected, confident, and enjoy their experience with us.

• Proven track record of automotive sales leadership (used preferred) with measurable results.
• Strong “player-coach” skills: you love to train, lead by example, hold yourself and those around you accountable, enjoy closing deals, and regularly go above and beyond for your team.
• High character: integrity, accountability, calm under pressure.

• Valid driver’s license; state sales license if applicable.
• Ability to work weekends/evenings as needed.
• Minimum of three years of automotive industry experience

• Pay plan:
  Base + performance incentives
• Benefits:
  Medical, Dental, Vision, 401k, etc.
• Tools/training:
  Tekion DMS, Vin Solutions CRM, VAuto inventory management, Rapid Recon reconditioning tracking