Patient Safety Officer, Security, Fill-time Nights

Beacon Health System is hiring a full‑time Nights Patient Safety Officer for our Security Department located in Kalamazoo, MI.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna
• Life Insurance
• 403(b) Matching Retirement Fund
• Competitive Paid Time Off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition and Certification Reimbursement
• Clinical Ladder Program
• Local and National Discounts
• Beacon Academy Educational Courses
• Gym Membership Discount

Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life‑threatening injuries or illnesses, and everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women’s health. We also provide a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy, and rehabilitation therapy services.

A Patient Safety Officer reports to the Director and is responsible for maintaining a safe, secure, and effective environment of care throughout the hospital. Generally assigned to the Emergency Trauma Center (ETC), this role protects patients, visitors, employees, hospital property, and facilities from hazardous conditions, physical harm, trespassing, vandalism, sabotage, fire, theft, workplace violence, and other threats. The Security Officer II monitors hospital operations, responds to emergencies, enforces security procedures, conducts investigations, and assists staff, patients, and visitors while maintaining a visible and professional security presence.

This position may require the officer to be armed while on duty and maintain firearms proficiency in accordance with department standards.

Essential Duties and Responsibilities

• Monitor activities of patients, visitors, staff, and others to maintain a safe and secure environment.
• Inspect equipment, doors, windows, gates, restricted areas, offices, hallways, and stairwells to ensure proper security and access control.
• Respond to emergencies including fires, disturbances, accidents, criminal activity, disasters, bomb threats, workplace violence incidents, active shooters, and behavioral health emergencies.
• Respond to duress alarms, building alarms, door alarms, parking lot call boxes, and behavioral health requests for assistance.
• Utilize de‑escalation, crisis intervention, and trauma‑informed communication techniques when interacting with disruptive, combative, emotionally distressed, or potentially violent individuals.
• Use force only in accordance with hospital policy, applicable laws, and department training standards.
• Initiate emergency response procedures and coordinate with law enforcement, fire, EMS, and other emergency agencies as necessary.
• Restrict access to visitors and staff in accordance with hospital policy and regulate parking in hospital surface lots and parking garages.
• Conduct screening procedures at designated entrances and address prohibited weapons in accordance with hospital policy.
• Operate security technology including CCTV systems, access control systems, alarm monitoring systems, radios, and electronic incident reporting software.
• Conduct investigations, prepare reports, maintain daily activity logs, and preserve evidence in accordance with departmental procedures and chain‑of‑custody standards.
• Initiate and coordinate ETC lockdown procedures in collaboration with clinical staff during violent or high‑risk incidents.
• Summon external law enforcement agencies as appropriate.
• Intervene to prevent and control disturbances involving patients, visitors, or employees.
• Provide escort services for employees, visitors, and patients throughout the hospital campus.
• Assist clinical staff with behavioral health, substance abuse,…