Case Management Supervisor; Bilingual English​/Spanish

Job Category
:
Social Services - Refugee & Immigrant Program

Requisition Number
: CASEM
001342

• Full-Time
• On-site

Showing 1 location

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values:
We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Case Management Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.

• Lead, model, and mentor the development of Sanctuary Model of Care principles in case management team and the programs;
• Supervise staff in alignment with job requirements, program and agency expectations, DHHS licensing, BAL, ORR, and COA requirements;
• Effectively distribute case assignments in a fair and equitable manner;
• Develop, update, and maintain the program operation manuals;
• Promote effective operations through hiring, training, and orientation of new hires;
• Conduct weekly individual and team supervision meetings with direct reports and interns;
• Build and sustain a cohesive team while cultivating a positive employee morale;
• Ensure agency policies and procedures are enforced through employee evaluations, conference request, time sheets, and reimbursement vouchers;
• Manage employee vacation scheduling to ensure adequate coverage for program service needs;
• Ensure integration of case management personnel with treatment team outcome and therapeutic needs;
• Stay up to date on current industry trends and theories while recommending changes in agency policies and practices when appropriate;
• Participate in the preparation of annual budget, goals and objectives for the program;
• Develop, maintain, and enhance positive work relationships with referral sources, state and federal agencies, volunteer and community agencies, employers, and individuals;
• Actively participate in community forums relevant to primary job responsibilities;
• Effectively and efficiently track all report submissions to ensure timeliness and accuracy;
• Attend training as needed and apply newly gained knowledge to provided service;
• Maintain an awareness of current trends, theories, state licensing regulations, legislation and practices through the review of professional journals and literature, participation in relevant educational forums;
• Attend project teams, local, and national meetings to enhance provision of services to populations served;
• Receive and process intake and referrals in a timely manner;
• Establish and maintain post residential placement options including a network of SIL homes;
• Coordinate discharge and aftercare services in conjunction with Aftercare Specialist;
• Develop community resources for youth including job placements and volunteer opportunities;
• Participate in and ensure that on-call system meets program needs;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

• Master's degree in behavioral sciences, human services or social services field from an accredited college and four (4) years of experience as a social worker in an agency, or a child caring institution, or in an agency in a child welfare function (MI CPA/CCI license) or;
• Bachelor's degree and four (4) years of experience as a social service worker, two (2) years of which are in an agency or in a child caring institution, or in an agency in a child welfare function (MI CPA/CCI license);
• At least one (1) year of experience managing others;
• Bilingual:
  English and Spanish;
• Active Child Welfare Certification in the state of the work location may be required;
• Obtain and…