Families Together Building Solutions Supervisor​/Worker

Position Summary

This position provides supervision and direct services in the Families Together Building Solutions (FTBS) Program which provides homebased services to assist in reducing child abuse/neglect, solution-focused services to assist families with meeting behaviorally specific goals and aims to keep families intact.

This position will serve Kalamazoo county.

Salary:
Up to $58,905.00 annually based on relevant supervisory work experience.

Catholic Charities West Michigan (CCWM) is a community-based agency providing programs in Western Michigan and offering a variety of services in family preservation, behavioral health, child welfare, and community outreach.

• CCWM is committed to ensuring a diverse workforce and a work environment whereby all staff are treated with dignity, respect, and fairness.
• CCWM encourages persons of diverse backgrounds and faiths to apply for employment.

• Provides services in accordance with the FTBS contract requirements.
• Adhere to the Solution-Focused, Brief Therapy Treatment Model.
• Provides in-home services for 90 days in duration with a possible extension up to an additional 90 days.
• Accept referrals via telephone or in-person.
• Provide back‑up for staff, including clinical back‑up.
• Provide an average of 3 hours per week per family in face‑to‑face service.
• Transports clients utilizing personal vehicle, as needed.
• Oversee program operations related to the family’s entry and participation in the program.
• Conduct weekly individual supervision with each FTBS worker.
• Flexible work schedules must be maintained to ensure appointments are scheduled based on families’ needs and to allow for timely crisis intervention.
• Facilitate bi‑weekly team meetings.
• Accompany staff on home visits as needed. At least once per staff person per contract year.
• Orient and train new FTBS Direct Workers.
• Shadow new FTBS Direct Workers on their first assigned case following completion of Core Training during the first two weeks of the intervention.
• Build a cohesive team and maintain positive staff morale and staff retention.
• Manage staff work schedules to ensure adequate back‑up coverage and 24/7 availability.
• Monitor to assure the use of required FTBS forms and completion of case documentation and follow‑up visits.
• Write Initial Prevention Plans, Updated Prevention Plans, and Closing Prevention Plans for assigned cases.
• Review and approve, by signature and date, all required Initial Prevention Plans, Updated Prevention Plans, and Closing Prevention Plans.
• Review two cases per year per FTBS Direct Worker. The case reviews must be submitted as instructed by the MDHHS Local Office.
• Develop a proactive and reactive safety plan with each family, based on identified risk factors, and continually assess appropriate safety planning.
• Conduct a routine inquiry about domestic violence with each referred family.
• Ensure that staff receive appropriate orientation and required trainings.
• Review and approve specific assistance expenditures.
• Educate referral sources to ensure shared understanding of program role, requirements, and most appropriate clients.
• Participate in performance management activities, including meetings to review performance data, policies, and procedures.
• Collect and report data on referrals and service delivery as specified by the MDHHS Family Preservation Program Office and the MDHHS Local Office.
• Maintain program records and documentation of services provided to each family through utilization of required MDHHS forms.
• Attend trainings/meetings as required by MDHHS and CCWM.
• Ensure that contractual requirements are being met.
• Ensure an effective process for receiving, tracking, assigning referrals, and caseloads as outlined in contract.
• Ensure staff are not assigned more cases than the maximum and that staff are exercising self‑care techniques to reduce burn‑out and compassion fatigue.
• Carry a percentage of a Direct Worker caseload and percentage of a supervisor load.
• Schedule case openings, staff vacations, training, and events that ensure program coverage.
• Maintain regular contact with DHHS referring staff to encourage referrals and…