Department Assistant ​/ Receptionist | Volunteers Department | PRN

Department Assistant / Receptionist | Volunteers Department

Schedule:

PRN Be the welcoming first face of Logan Health! This position serves as one of the first points of contact for patients, visitors, and families as they enter the hospital. You’ll provide a friendly welcome, help answer questions, and direct people to the department or location they need. This is a great opportunity for someone who enjoys helping others, providing excellent customer service, and creating a positive first impression for everyone who walks through our doors.

Our Mission:
Quality, compassionate care for all. Our Vision:
Reimagine health care through connection, service and innovation. Our Core Values:
Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. We are seeking a Department Assistant/Receptionist to join our Volunteers Department team! For more than 100 years, Logan Health has cared for the communities of northwest Montana, and our volunteers have been at the heart of that mission. In this role, you'll play an important role in helping provide a welcoming, organized, and service-focused environment while supporting volunteer engagement and departmental daily operations.

Who you are:
This role is ideal for an organized and customer-focused professional who enjoys working with people, managing multiple priorities, and supporting day‑to‑day departmental operations in a collaborative healthcare environment. If you're someone who loves working with people, takes pride in staying organized, and wants your workday to mean something, we'd love to meet you!

Part- time schedule (24 hours/week) offers you work-life balance.

• Eligible for health benefits - Medical, Dental & Vision insurance
• Tuition Reimbursement Program and career growth opportunities
• Employer paid life insurance
• Logan Health Fitness Center membership discount
  -1/2 off 401(k) with generous immediate employer match
• PRN employees can participate in a matching 401(k) plan
• PRN employees have access to the Employee Assistance Program
• PRN employees may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs

The opportunity to support meaningful volunteer and community engagement initiatives across Logan Health

• Provide administrative and technical support for the Volunteers Department in an organized and accurate manner according to department policies and procedures.
• Coordinate and communicate the flow of daily activities, information, and operations for assigned areas.
• Greet and assist volunteers, staff, patients, and visitors in a professional and welcoming manner.
• Develop and maintain filing systems, records, and documentation according to department protocols.
• Assist with documentation collection, data entry, tracking, and reporting as needed.
• Coordinate appointments, meetings, schedules, agendas, and meeting minutes as applicable.
• Assist leadership with staffing coordination, scheduling communication, and daily operational support.
• Maintain office supply inventory and assist with ordering supplies as needed.
• Provide backup support for other department support staff and assist with departmental projects and activities.
• Perform quality checks on completed work to ensure accuracy and customer satisfaction.
• Assist in onboarding, training, and orientation activities for new employees and volunteers as applicable.
• Maintain professionalism, confidentiality, and excellent customer service in all interactions.

• Minimum of one (1) year of experience in an administrative role.
• Minimum of one (1) year of experience in a medical setting.
• Minimum of one (1) year of experience in a similar role.
• Minimum of one (1) year of experience in customer service, reception, or retail.
• Post high school education or vocational training in healthcare.
• Excellent organizational skills with strong attention to detail and the ability to prioritize effectively.
• Strong critical thinking skills with the ability to work independently and collaboratively within a team environment.
• Excellent verbal and written communication skills with the ability to…