Department Assistant - Therapy

Position Purpose The primary purpose of this position is to perform clerical duties necessary for the smooth, day-to-day operation of the Rehabilitation Services department. This position will also assist with the duties involving admissions, discharges, and follow up, while providing clerical support to other staff, as assigned.

Expectations Expectations of Excellence Understand and support the core values, mission, philosophy, and guiding principles of Immanuel Living.

Provide consistent quality and valued service, while complying with Corporate and Department policies and procedures and State and Federal regulations.

Respect the privacy, confidentiality, and possessions of those IL serves, its staff, and Immanuel Living.

Contribute to an atmosphere of positivity, teamwork, and mutual support, while leading by example.

Look for the good in others and assume positive intentions. Be caring, compassionate, and hospitable, while acting with integrity and honesty.

Ensure that a safe living and working environment exists.

Attend work regularly and follow established work schedule, with the ability to vary schedule to meet the needs of the department (including on weekends). Manage use of work time wisely, ensuring that overtime is pre-approved by the Director of Rehabilitation.

Education and Experience The incumbent must be at least 16 years of age.

The incumbent must be a “self-starter and perform multiple tasks simultaneously and work under time and/or deadline pressures.

Required vision abilities include close up and distance, peripheral vision, depth perception, and ability to adjust focus.

Rarely < 5% of shift Occasionally 6-33% of shift Frequently 34-66% of shift Continuous >67% of shift

Physical Demand Examples of Job Duty Frequency Squatting  or kneeling down to low surfaces, prolonged kneeling, or sitting on floor

Filing in low drawers

Picking items up off the floor

Occasionally

Lifting 0-10 pounds

Lifting reports, files, papers, pens, pencils

Frequently

Lifting 11-20 pounds

Lifting large binders / ledgers

Rarely

Lifting 21-40 pounds

Lifting file storage boxes

Rarely

Reaching above shoulder

Reaching for supplies, binders, books from upper shelves

Rarely

Reaching chest to shoulder height

Reaching for supplies, binders from cabinets

Frequently

Reaching waist to shoulder

Typing

Using telephone

Frequently

Reaching below waist level

Picking up items off floor

Reaching into lower drawers / file cabinets

Occasionally

Carrying 0-12 pounds

Carrying files, boxes of supplies

Occasionally

Carrying 12 pounds

Carrying large ledgers, file boxes

Rarely

Push / pull 0-20 pounds

Push / pull desk drawers, door knobs

Occasionally

Push / pull 20 pounds

Push / pull cart with supplies, boxes of files

Rarely

Gripping up to 10 pounds

Cutting paper, holding pens, holding files / binders

Frequently

Gripping 10 pounds

Holding box of files to lift

Rarely Sitting Performing  data entry

Answering telephone

Completing reports

Continues Standing Moving  between work areas

Frequently Walking Moving  between work areas

Frequently Twisting Getting  into file drawers in sitting and standing position

Occasionally

Job Responsibilities

Specific Duties Rehabilitation Services Contribute to the financial integrity of IL by acting as a liaison between billing and clinical services, by verifying guest/resident payer information for therapy, entering charges into A/R system, maintaining the billing logs, and resolving any problems and/or errors with payment.

Obtain pertinent information from other facilities, as assigned.

Contact insurance companies to verify resident/guest insurance coverage and fax certifications to insurance companies.

Maintain an organized therapy records storage area by filing, thinning, and auditing, as necessary. Complete miscellaneous audits of therapy records,…