Assistant Facilities Manager

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is seeking an Assistant Facilities Manager to support facility operations across assigned districts within the Mountain or Pacific Time Zones. This remote role is responsible for ensuring high-quality service delivery, operational efficiency, and compliance with client and safety standards across a multi-site portfolio. The Assistant Facilities Manager will coordinate vendor services, manage work order systems, support process improvements, and maintain strong client relationships to deliver an exceptional customer experience.

This position plays a key role in supporting account operations, driving service excellence, and upholding JLL's commitment to teamwork, integrity, and performance.

• Support daily facility operations across assigned districts while ensuring services are delivered in alignment with contract scope, client expectations, and company procedures
• Coordinate and manage third-party vendors providing janitorial, landscaping, waste management, snow removal, and general facility services
• Monitor CMMS and Corrigo systems to track work orders, service metrics, and SLA performance while ensuring timely issue resolution and work completion
• Maintain strong relationships with clients and vendors through proactive communication, service follow-up, and operational support
• Review vendor performance, support quality assurance initiatives, and assist in driving continuous improvement efforts
• Review, reconcile, and approve vendor invoices while resolving discrepancies and ensuring timely closeout
• Collaborate with internal account teams to improve operational processes, reporting, and service delivery standards

• Minimum of 2 years of experience in facilities management, property operations, or a related field
• Experience using Corrigo or similar CMMS platforms for work order management and system administration
• Strong customer service and stakeholder management skills with the ability to build effective working relationships
• Excellent organizational, problem-solving, and multitasking abilities in a fast-paced environment
• Strong written and verbal communication skills for professional correspondence and operational coordination
• Ability to work independently, prioritize competing responsibilities, and manage tasks with minimal supervision
• Proficiency in Microsoft Office applications, including Word, Excel, and Power Point

• Associate or bachelor's degree in Facilities Management, Business Administration, or a related discipline
• Experience supporting distributed retail portfolios or multi-site facilities operations
• Familiarity with facilities management KPIs, SLAs, and vendor performance management practices
• Experience coaching or training vendors on systems, procedures, and service expectations
• Knowledge of vendor management processes and third-party service coordination
• Experience supporting operational reporting, process improvement initiatives, or data analysis activities
• Familiarity with generative AI tools or conversational search applications used to improve workflows and operational efficiency

Remote (Mountain or Pacific Time Zones)

8:00 a.m. to 5:00 p.m Monday to Friday.

$60,000 - $70,000 per year. The role is bonus eligible based on account performance,

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

60,000. USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Remote
-Abilene, TX, El Paso, TX, Havre, MT

JLL recognizes the impact that the workplace can have on your wellness, so we offer a…