Construction Loan Assistant

Construction Loan Assistant

Organizational relationships: VP of Mortgage Lending

Supervisory Responsibilities:

• Under direct supervision, assist Construction Loan Originator with variety of tasks in order to ensure smooth and profitable operations of origination and maintenance of Construction Loans.
• Gather all types of financial and other information from members and outside agencies for analysis and underwriting of consumer loans.
• Conduct closing with borrowers in Originator's absence, including reviewing documents with members as well as obtaining all required signatures in the appropriate areas.
• Create loan files: follow up on any signatures needed as well as any other loan document exceptions and issues.
• Order inspections for Draw Requests and track associated fees.
• Advance member lines of credit, including filling out journal tickets, waiver of lien forms and construction draw requests.
• Monitor and balance receipts compared to draw requests as well as total of draws to loan balance and report discrepancies to supervisor.
• Track receipt and completeness, of Lien Waivers and W-9’s.
• Keep progress reports up to date and alert Originator of any red flags and/or the need for additional items.
• Request and follow-up on homeowner’s insurance, homeowner’s association insurance and flood insurance, as well as verification of mortgagee clause information and loan number.
• Maintain license as Notary Public for the State of Montana.
• Assign Point of Sale (online applications) to requested loan originators or to a loan originator that works in the area of subject property for better accessibility for the member.
• Thoroughly explain the loan process to members so they understand the time frame of the application of their loan.
• Answer questions related to the various disclosures that are sent to members.
• Obtain property information such as property tax and Montana cadastral information.
• Prepare checks, journal tickets, etc. for loan processing.
• Prepare document requests to send to Quality Assurance department with all applicable verifications for modification requests, balloon renewals and term extensions.
• Send to members the appropriate documents to open an account with the Whitefish Credit Union and ensure all forms are filled out correctly with complete information, including wire transfer forms and additional password requirements.
• Prepare and review loan files and evaluate for completeness.
• Order appraisals from ARD as requested by Originator.
• Answer phone and greet walk-in members in a competent and professional manner. Direct all inquiries to appropriate personnel and take messages for originators.
• Coordinate meetings for Mortgage Loan Originators; prepare internal documents and reports; type letters and meeting minutes.
• Prepare credit information for use by Mortgage Loan Originators, address any discrepancies relating to Red Flags and detail action taken in the form of a loan note.
• Follow up on issues relating to debit/credits to Member accounts as requested by the customer or the responsible Mortgage Loan Originator.
• Scan and upload documents to the correct categories of the imaging system in preparation for assignment to loan underwriting and loan processing.
• Report to work on time and as scheduled.
• Perform other duties as assigned.

Position Requirements:

• Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders.
• Courtesy and tact are essential.
• Ability and willingness to interact calmly and professionally with people from all backgrounds.
• Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.
• Ability to follow oral and written instructions.
• Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others’ work styles.
• Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.
• Ability to lift up to 15 lbs., with or without accommodation.
• Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
• Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
• Adhere to all Whitefish Credit Union policies and procedures.
• Protect Member and Whitefish Credit Union confidential information.

Required education and experience:

• High school diploma or equivalent.
• 3-5 years banking experience required.
• Basic knowledge of consumer, real estate and commercial loan required.

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.