Part Time Teller

About The Role

Do you enjoy customer service? Then come join the amazing team at Glacier Bank in Kalispell, Montana. Pay range $18.20 - $23.91 per hour, DOE. Ask us about job progressions, incentive pay, Saturday pay, PTO pay, merit increases, annual bonuses, and many other perks!

Apply here:

The Tellers will greet customers with a smile, assess and fulfill their needs in a professional manner. This person must be able to communicate effectively while working quickly and with accuracy.

Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, enhancing the overall efficiency and image of the bank.

• Processes Deposits, Withdrawals, Cashes Checks (Customer & Non-Customer), Buys & Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier's Checks, GL Credit/Debit, Advice of Credit/Debits, Canadian Exchanges, telephone transfers
• Print Statements and cashes Savings Bonds
• Properly fills out Fraud & Non-Fraud Debit Card Disputes and ATM Disputes
• Uses Haberfeld brochure to select the right account type for customers
• Uses and cleans branch capture machine
• Uses currency counter, coin counter, MICR printer (to print counter checks), Teller Cash Dispenser, and Teller Cash Recycler (if applicable)
• Uses and finds information in Silverlake, Vertex, Net Teller, and Passport
• Knows where all logs can be found in the branch and what each log is used for
• Knows and understands Regulations: D, DD, E, CC, OFAC, Privacy, CIP, and BSA
• Knows the Personal and Business Account Types, Online Banking, Bill Pay and Mobile Check Deposit
• Knows proper process and what is needed to let a customer into a Safe Deposit Box
• Acknowledges customers right away and demonstrates appropriate conversation while helping customers, both in person and on the phone
• Demonstrates proper cash handling skills and keeps cash drawer and teller work neat and organized
• Maintains cash drawer limit
• Understands clean desk policy, customer confidentiality, and locks workstation
• Uses dual control appropriately from start to finish when necessary
• Knows proper process for working with a dormant/escheat account
• Identifies and verifies customers
• Reads Account and Customer Alert Messages every time and understands the importance of doing so

• Embrace service pledge and provide extraordinary and consistent service to all internal and external customers; listen to and ask about customer's needs
• Participate in required training, staff meetings, and lobby displays
• Participate in community service and bank-sponsored activities that serve and support the mission and values of Glacier Bank
• Provide superior internal and external customer service; demonstrate self-governance, courtesy, and respect toward external and internal customers
• Complete required bank training courses within assigned time frame(s)
• Comply with all company policies, procedures, and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control; complete assigned online training courses and achieve a passing score by due date
• Represent Glacier Bank professionally, including a professional image, confidentiality, a positive "can-do" attitude, flexibility, and adaptability in meeting bank and customer needs
• Keep work area tidy and maintain customer privacy
• Consistently maintain regular and reliable attendance
• Perform additional duties as requested or assigned

• High degree of attention to detail and excellent organizational skills to perform in a fast‑paced environment
• Ability to prioritize and organize heavy workload(s) and demonstrate effective time‑management skills
• Ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast‑paced, deadline‑oriented environment
• Ability to work quickly and accurately, perform effectively under pressure, meet multiple deadlines, and make decisions based on regulation(s), company policy(s), knowledge, and experience
• Ability to work both independently and in a team environment
• Ability to understand and follow…