Patient Access Representative | Kalispell Clinics

## Patient Access Representative | Kalispell Clinics Apply:
On-Site:
Kalispell, Montana:
Posted Today:
Req
18975.
** Our Mission**:
Quality, compassionate care for all.
** Our Vision**:
Reimagine health care through connection, service and innovation.
** Our Core Values**:
Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
** Make a difference in a patient’s experience from the very first hello.
**** If you enjoy helping people, staying organized, and being part of a busy, supportive team, a Patient Access Representative role with Logan Health could be a great next step for you.
**** As a Patient Access Representative, you’ll often be one of the first people our patients interact with when they visit one of our Kalispell clinics. You’ll help create a welcoming experience while assisting with registration, insurance information, payments, and other important details that help each visit run smoothly.
**** This is a great opportunity for someone with experience in customer service, hospitality, reception, banking, administrative support, or healthcare who is ready to bring their skills into a meaningful healthcare environment.
**** What You’ll Do
*** Welcome patients and families with kindness, professionalism, and excellent customer service
* Register patients and accurately update demographic and insurance information
* Verify insurance eligibility, benefits, referrals, and authorizations as applicable
* Help patients understand estimated out-of-pocket expenses
* Collect and process patient payments
* Connect patients with financial counseling resources when appropriate
* Maintain accurate information within patient registration systems
* Provide administrative support to help keep clinic operations running smoothly
* Work closely with clinical and administrative team members to provide an efficient, positive patient experience
* Protect patient confidentiality and handle sensitive information with professionalism
** What We’re Looking For
*** You may be a great fit if you:
** Genuinely enjoy helping and interacting with people
* Provide excellent customer service, even during busy or stressful moments
* Are organized, dependable, and detail-oriented
* Communicate clearly and professionally
* Are comfortable learning new computer systems and processes
* Enjoy working as part of a team while also being able to work independently
* Want to build or continue a career in healthcare
** Qualifications
* ** One year of customer service experience preferred
* Previous experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, medical assisting, or a similar setting preferred
* Knowledge of medical terminology and medical coding preferred
* Strong computer skills and ability to learn new software and systems
* Strong communication, organizational, interpersonal, and critical-thinking skills
* Healthcare experience is helpful, but strong customer service skills can be just as valuable. If you come from a customer-facing background and are interested in building a career in healthcare, we encourage you to apply.
*** Why Logan Health?
** In addition to meaningful work supporting patients in our community, eligible employees may have access to a comprehensive benefits package that includes:
* Medical, dental, and vision insurance
* Paid time off
* 401(k) with employer match
* Employee wellness resources
* Employee Assistance Program
* Employee discounts and additional benefits
* Opportunities to learn, grow, and build your career within the Logan Health system
** Be Part of the Patient Experience
** Great healthcare starts before a patient ever reaches the exam room. Your kindness, attention to detail, and ability to help people navigate their visit can make a genuine…