Desktop Technical Customer Support

Desktop Technician – Customer Service

Join AZAD Technology Partners as a Desktop Technician Customer Service and support the current desktop computing environment and new projects relevant to Field IT services. The position also serves as the primary contact for substations within the Kalispell district. The technical support role provides assistance over the phone or in person for a wide variety of hardware, software, and site‑specific applications in an enterprise server‑client environment.

This is a 2‑year plus consultant position with high probability of long‑term employment. The role is full‑time, on‑site in Kalispell, MT, 5 days per week.

Hourly rate: $30.75 – $38.59 depending on qualifications (includes a health and welfare fringe benefit of $5.09).

• Bachelor of Science in Computer/Information Technology or related field preferred. With applicable Bachelor’s degree, 6 years of experience required; with an Associate’s degree, 8 years; without a degree, 10 years.
• Experience in Computer/Information Technology or related field.
• 6 years with Microsoft Windows 7 and 10.
• 6 years with desktop/laptop configuration and troubleshooting.
• 6 years with local and network printer configuration and troubleshooting.
• 6 years with desktop security practices, including patching, OS updates, security settings, and anti‑virus/anti‑spy applications.
• Valid U.S. Driver’s License or Real .

• A+, MCP, MCSE, or other relevant industry certifications preferred; if not certified, must demonstrate relevant knowledge.
• Experience and working knowledge of Terminal Services/Citrix.
• Demonstrated skills in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access).

• Co‑paid Medical, Dental and Vision Insurance
• Cafeteria Plan
• Paid Sick Leave
• 401(k) Plan
• Credit Union Membership
• Referral Bonus

U.S. Citizens only for Federal Clearance Requirement.

AZAD Technology Partners is an equal opportunity employer that considers qualified individuals based on job‑related qualifications regardless of race, color, sex, religion, creed, physical or mental disability, veteran's status, sexual orientation, national origin, age or any other status protected under applicable law. AZAD Technology Partners takes affirmative action to employ and advance qualified employees and applicants who are disabled, disabled veterans, recently separated veterans, Armed Forces services medal veterans, and other protected veterans.

AZAD Technology Partners is a Certified Minority Owned Business and OFCCP compliant.

AZAD Technology Partners values diversity in backgrounds and experiences. Since our inception, a diverse workforce has contributed to innovation and advancement in client organizations. We are committed to diversity, equity, and inclusion, striving to build a more diverse, inclusive team reflecting the communities where we live and work.