Corporate nCino Program Manager

Summary

The Program Manager leads complex, cross‑functional programs comprised of multiple interrelated initiatives to deliver strategic business outcomes. The role ensures alignment between program objectives and enterprise strategy, maintains transparency around tradeoffs, risks, dependencies, and constraints, and provides executive visibility into progress, risks, decisions, and value realization.

This highly visible position interfaces with management and team members across the organization and vendors. The Program Manager supports and mentors project managers and scrum masters and leads end‑to‑end delivery of initiatives using Agile, Hybrid, and Waterfall methodologies.

• Plan and manage programs of multiple related initiatives that are cross‑functional and/or enterprise‑wide.
• Ensure program objectives align with strategic goals and intended business value.
• Partner with product leadership to understand goals, outcomes, and sequencing without owning prioritization decisions.
• Illuminate tradeoffs, constraints, and dependencies for leaders and business owners.
• Participate in quarterly planning to surface cross‑team impacts and dependencies.

• Develop and maintain stakeholder maps and communication plans.
• Build trusted relationships across business, technology, compliance, and vendor partners.
• Facilitate alignment conversations across stakeholders with competing priorities.
• Own reporting, executive updates, and program‑level dashboards.
• Create and maintain program documentation, including status reports, risk and decision logs, schedules, budgets, metrics, and lessons learned.
• Lead regular program reviews with executive sponsors and key stakeholders.
• Identify and communicate emerging risks, issues, and required decisions early.

• Coordinate program‑level schedules, milestones, and dependencies across initiatives.
• Perform long‑range resource forecasting at the program level.
• Surface resource constraints and conflicts to leadership with resolution options.
• Coordinate shared infrastructure and sequencing to benefit the overall program.
• Support, mentor, and coach project managers and scrum masters operating within the program.

• Lead end‑to‑end delivery of initiatives using Agile, Hybrid (Agile + Waterfall), and Waterfall project management methodologies.
• Ensure adherence to defined project standards, policies, and governance practices.
• Define and manage project scope, budget, risks, and dependencies.
• Manage delivery execution, dependencies, and schedules while proactively removing impediments.
• Partner with sponsors and stakeholders to plan, execute, and govern projects.
• Lead cross‑functional teams to deliver outcomes.
• Communicate project status through structured meetings, reporting, and documentation.
• Ensure accurate project documentation, approvals, and audit readiness.
• Manage transition from project completion to operational handoff.
• Maintain compliance with all company policies and applicable laws.

Required:

Bachelor’s Degree in a business‑related discipline such as organizational management, marketing, finance, or information technology.

• Minimum 4 years of hands‑on experience as a program manager and a project manager/scrum master for large, complex projects within a banking or business environment, with at least 2 years as a program manager.
• Minimum 2 years of experience with nCino Commercial Loan Origination System.
• Experience with project management methodologies (Waterfall, Agile, Scrum, SDLC) and tools (Microsoft Project, Workfront, ADO, Jira, Confluence).
• Preferred: 4 years managing projects or programs in the banking industry; 4 years in IT; 2 years planning and problem solving with product management and delivery teams.

• Trust, credibility, diplomacy, and professionalism.
• Coaching and motivational skills.
• Strong written, verbal, and presentation skills.
• Ability to work independently and collaboratively.
• Adaptability to shifting priorities.
• Strong analytical and problem‑solving skills.
• Exceptiona…