Corporate nCino Program Manager

About The Role

The Program Manager is responsible for leading complex, cross‑functional programs comprised of multiple interrelated initiatives to deliver strategic business outcomes. This role ensures strong alignment between program objectives and enterprise strategy by partnering closely with product and business leaders while maintaining transparency around tradeoffs, risks, dependencies, and constraints. The Program Manager owns program‑level governance, planning, reporting, and stakeholder engagement, providing clear executive visibility into progress, risks, decisions, and value realization.

The role coordinates schedules, resources, and dependencies across initiatives, performs long‑range resource forecasting, and surfaces conflicts with actionable resolution options. The Program Manager supports and mentors project managers and scrum masters, ensuring delivery practices lead to successful program outcomes.

Additionally, the Program Manager leads end‑to‑end delivery of initiatives using Agile, hybrid, and waterfall methodologies. The role manages scope, budget, risks, and drives delivery execution while proactively removing impediments to ensure work moves smoothly from decision to delivery.

This is a highly visible role that regularly interfaces with management and team members at all levels of the organization. Success depends on the ability to build and continually strengthen relationships across the organization and with vendors to enhance operational capability.

The position is corporate and may be located at a bank division across our nine‑state footprint in AZ, CO, , MT, NV, TX, UT, WA, or WY.

Program Governance & Strategic Alignment

• Plan and manage programs composed of multiple related initiatives that are cross‑functional and/or enterprise‑wide.
• Ensure program objectives align to strategic goals and intended business value.
• Partner with Product leadership to understand goals, outcomes, and sequencing without owning prioritization decisions.
• Assist leaders and business owners by illuminating tradeoffs, constraints, and dependencies.
• Participate in quarterly planning to surface cross‑team impacts and dependencies.

Stakeholder & Documentation Management

• Develop and maintain stakeholder maps and communication plans.
• Build strong, trusted relationships across business, technology, compliance, and vendor partners.
• Facilitate alignment conversations across stakeholders with competing priorities.
• Own reporting, executive updates, and program‑level dashboards.
• Create and maintain program documentation including status reports, risk and decision logs, schedules and budgets, metrics and performance indicators, and lessons learned.
• Lead regular program reviews with executive sponsors and key stakeholders.
• Identify and communicate emerging risks, issues, and required decisions early.

Program‑Level Resource & Dependency Management

• Coordinate program‑level schedules, milestones, and dependencies across initiatives.
• Perform long‑range resource forecasting at the program level.
• Surface resource constraints and conflicts to leadership with options for resolution.
• Coordinate shared infrastructure and sequencing to benefit the overall program.
• Support, mentor, and coach project managers and scrum masters operating within the program.

Agile, Hybrid & Traditional Project Delivery

• Lead end‑to‑end delivery of initiatives using Agile, hybrid (Agile + Waterfall), and waterfall project management methodologies.
• Ensure adherence to defined project standards, policies, and governance practices.
• Define and manage project scope, budget, risks, and dependencies.
• Manage delivery execution, dependencies, and schedules while proactively removing impediments and roadblocks.
• Partner with sponsors and stakeholders to plan, execute, and govern projects.
• Lead cross‑functional teams to deliver outcomes.
• Communicate project status through structured meetings, reporting, and documentation.
• Ensure accurate project documentation, approvals, and audit readiness.
• Manage transition from project completion to operational handoff.
• Must comply with all company policies, laws, and regulations including the Bank Secrecy Act, the Patriot Act,…