Senior Applications Specialist | Enterprise Resource Planning; ERP

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

• Medical
• Dental
• Vision
• 403(b) Retirement Plan with employer matching
• Defined Contribution Pension Plan
• Paid Time Off
• Employee wellness program
• and much more.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

All new employees must complete several pre-employment requirements prior to starting.

GENERAL ADMINISTRATION - 100.8695 (LOGAN HEALTH) req
11979

Shift: Day

Employment Status:
Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)

Starting Wage DOE: $0.00 - 0.00

Location:

Logan Health Medical Center - Kalispell, Montana

Schedule:

Day Shift - 8 Hours | Full-Time - 40 Hours

Following successful on-site onboarding, this role may offer the opportunity to transition to a hybrid work arrangement, based on performance and at the discretion of leadership.

• Application Support & Optimization Provide high-quality customer service and end-user support, including configuring applications, building system tables/dictionaries, creating user access, troubleshooting issues, and ensuring timely resolution or escalation across our entire ERP system.
• Monitor service requests and system functionality, identify problems and root causes, and lead efforts to resolve issues and improve system performance.
• Collaborate with end users to implement, optimize, and maintain application systems and content.
• Project Management & Implementation Serve as project manager for the implementation, support, and integration of healthcare information systems.
• Participate in system planning, design, build, testing, training, and go-live activities.
• Manage work plans, timelines, and project tasks while coordinating with users, vendors, and leadership.
• Facilitate project teams and guide decision-making across departments to ensure successful project outcomes.
• Systems Integration & Workflow Improvement Translate clinical and operational needs into functional system requirements.
• Serve as liaison between end users and software vendors.
• Assist with development of system interfaces, workflow design, table mapping, and specification development.
• Conduct integrated system testing and apply quality management principles to ensure system reliability.
• Continuous Improvement Demonstrate strong problem-solving, analytical thinking, and issue management skills.
• Support change management and production system updates.
• Stay current with healthcare technology trends and pursue professional development opportunities.

• Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology, or related field, OR
• 5+ years of healthcare IT or related industry experience
• Experience with Enterprise Resource Planning
• Current Oracle Fusion certification, or ability to obtain within 30 days of hire
• Demonstrated project management experience, including implementation of software application systems
• Strong problem-solving, analytical, and leadership skills
• Excellent verbal and written communication…