Service Writer

FASTOYS LLC is Northwest Montana’s premier dealer for high-performance powersports and marine brands, including Kawasaki, Honda, Suzuki, Beta, and Nautique boats. We pride ourselves on delivering exceptional customer service and technical expertise to outdoor and performance enthusiasts across the region.

We’re looking for an enthusiastic and organized Service Writer to join our team. This key front-line role is responsible for creating service repair orders, communicating with customers, coordinating with technicians, and ensuring a seamless service experience. If you’re passionate about powersports and boats, enjoy helping customers, and thrive in a fast-paced environment, this is the job for you.

• Greet customers in a professional and friendly manner
• Accurately write repair orders and service estimates
• Communicate with customers about diagnoses, repairs, and time frames

• Previous experience as a service writer, advisor, or similar role (automotive, marine, or powersports)
• Basic technical knowledge of powersports vehicles and/or marine systems
• Excellent communication and customer service skills
• Computer skills (experience with Lightspeed, DX1, or similar software a plus)
• Strong organizational skills and attention to detail
• High school diploma or equivalent
• Valid driver’s license; motorcycle or boating endorsement a plus

• Familiarity with Kawasaki, Honda, Suzuki, Beta motorcycles/ATVs, or Nautique boats
• Positive, team-oriented attitude with the ability to multitask
• Desire to learn and grow within the service department

• Salary $50k plus commissions
• Health, vision and dental benefits
• Retirement with employer matching
• Paid time off and holiday pay
• Employee discounts on parts, gear, and accessories
• Training opportunities
• A fun, supportive, and fast-paced team environment